Probe CX

Financial Analyst

Probe CX  •  Republic of the Philippines (Onsite)  •  22 days ago
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Job Description

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Main Activities and Responsibilities

  • Data Analysis & Reporting

Collecting, cleaning, and interpreting large volumes of financial data.

Developing and maintaining regular, detailed reports, dashboards, and Key Performance Indicators (KPIs) to monitor financial health.

  • Forecasting & Budgeting:

Building and maintaining accurate forecasts using historical data, market trends, and statistical modeling.

Assisting in the budgeting process and tracking performance against budget/forecast, providing variance explanations.

  • Strategic Insights & Recommendations:

Conducting deep-dive analysis to identify trends, weaknesses, opportunities for growth, and potential risks (e.g., in pricing, product mix, or customer segments).

Translating complex data findings into clear, concise, and actionable recommendations for sales leadership and management.

  • Commercial & Financial Modeling:

Developing financial models to assess the profitability and commercial viability of new products, promotions, pricing strategies, and business initiatives.

Performing competitor and market analysis to ensure the company's strategies are competitive and aligned with market changes.

  • Cross-Functional Collaboration:

Working closely with Department Heads across teams to align strategies, provide data support, and ensure data-driven decision-making across the organization.

Core Competencies

Leadership

  • Ensure individual Key Performance Indicators (KPIs) are met
  • Role model & hold others accountable for demonstrating our values & behaviours
  • Lead self & others through change, whilst maintaining operational effectiveness
  • Drive & implement innovation & improvement

Systems Processes & Policy

  • Ensure all policies & procedures are adhered to, including compliance obligations
  • Ensure key function policies are in place & are current
  • Drive & implement operational excellence
  • Ensure compliance within FP&A Team

Client & Stakeholders

  • Establish & maintain effective working relationships with Managers & peers, employees & key stakeholders
  • Establish & maintain internal & external collaborative relationships, including with functional & industry associations, managers, & peers
  • Establish & manage effective relationships with key stakeholders, internal & external, including with functional & industry associations, vendors, Board & Executive team

Financial

  • Where appropriate implement & adhere to budgets & focus self & team on growth & cost management
  • Develop, implement & effectively manage functional budgets & forecasts
  • Focus team on growth & cost management

Key Skills and Capabilities

  • Advanced Microsoft Excel or Google sheets ability
  • Problem solving and conflict resolution skills
  • Excellence in service delivery under time pressure
  • Ability to understand Financial reporting and provide key insights
  • Proficient written and oral communication skills
  • High Attention to detail
  • Ability to analyse data and report on it at all levels of the business
  • Sound business acumen and commercial aptitude
  • Ability to build relationships & work collaboratively with clients and organizational peers
  • Ability to work autonomously, employ initiative to find solutions, prioritise and exercise discretion

Qualifications and Typical Experience

  • 2+ years experience as a financial analyst.
  • Experience with Financial reporting systems such as Workday Adaptive Planning, Netsuite, PowerBi, etc (desirable).
  • Relevant tertiary qualifications in finance or accounting
  • Experience working directly with Senior stakeholders

Other Position Requirements:

  • Subject to business demands, additional hours may be required
Probe CX

About Probe CX

Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives. A part of Probe Group, we enhance experiences with the right blend of people and technology to help our clients achieve their CX transformation goals. Partnering with organisations across more than 11 industries, our solutions help unlock trapped CX value.

We create meaningful interactions that exceed expectations through our digitally-powered, people-first approach. Rooted in a culture of diversity, accountability and respect, Probe CX designs scalable, end-to-end CX solutions by understanding the challenges of our clients, their employees and their customers.

From managed and outsourced services to intelligent automation and workforce transformation, our teams drive tangible results for businesses of all sizes. With over 40 years of experience building socially responsible and sustainable CX solutions, we are the partner of choice for next-generation driven CX.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
Melbourne, AU
Year Founded
Unknown
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