Job Description

Posting number: 25-26-P22

Department: Student Services

Job classification: Financial Aid Systems & Process Analyst

Posting type: Open

Categories: Financial Aid & Services

Summary

Financial Aid Systems & Process Analyst

Department: Enrollment Services

Reports To: Director of Student Systems and Registrar

Salary: $44 per hour

Priority consideration given to applications received by September 23, 2026.

This position will remain open for a minimum of seven (7) days. The College reserves the right to close the recruitment at any time after the minimum posting period once a sufficient applicant pool has been established.

This is a temporary (up to 18 months) part-time exempt position with a possibility of extension based on funding. We reserve the right to end this position before 18 months if we find the work is no longer needed.

This position helps improve the effectiveness of financial aid operations by supporting process improvements, system enhancements, and cross-department collaboration. The role works with staff and stakeholders to streamline workflows, align processes with ctcLink, develop clear procedures, and provide training and support.

The position's work results in more efficient operations, consistent business practices, reliable data, and improved service to students. By supporting financial aid and division-wide systems initiatives, the position helps ensure Student Affairs processes are effective, student-centered, and responsive to changing business and technology needs.

Examples of duties

• Review and analyze financial aid business processes, workflows, and data to identify gaps and opportunities for improvement; develop and recommend process changes to increase efficiency, consistency, and service quality, implementing approved changes.
• Collaborate with financial aid staff and campus stakeholders to identify business and system needs and gather requirements; develop recommendations to align processes with ctcLink functionality and best practices, updating ctcLink FA setup and configuration to support approved solutions.
• Prepare and communicate standard operating procedure (SOP) documentation for financial aid business processes, along with related procedures and training materials, to support consistent operations and data integrity.
• Provide training, guidance, and ongoing support to staff on financial aid systems, processes, and operational changes.
• Lead and facilitate discovery sessions and process reviews with Registrar, Admissions, and Student Financials to identify opportunities for cross-functional improvement; develop recommendations for operational effectiveness and implement upon approval.
• Evaluate proposed changes to policies, procedures, and business operations; assess impacts, recommend implementation strategies, and carry out approved changes, including corresponding ctcLink FA setup updates.
• Serve as a liaison on financial aid systems projects, coordinating with stakeholders and implementing approved decisions, including ctcLink configuration changes, to ensure consistent and effective business practices.
• Support Student Affairs systems initiatives through systems testing in PCD, enhancement requests, implementation activities, and change management efforts.
• Contribute to the successful adoption of new technologies, system enhancements, and process improvements that improve services for students and staff, implementing approved solutions, including updates to ctcLink FA setup and configuration.

Qualifications

Minimum Qualifications

• 2+ years of experience in process improvement, business analysis, or systems support, preferably in higher education or a student services setting
• 2+ years of experience in financial aid
• Strong analytical skills, with the ability to map workflows and identify process gaps
• Excellent written and verbal communication skills, with the ability to document processes clearly for varied audiences
• Ability to work collaboratively across departments and with varying levels of staff

Preferred Qualifications

• Experience with ctcLink (PeopleSoft Campus Solutions) or similar student information systems
• Experience providing staff training or support on system use
• Experience with data reporting tools or dashboard development

Supplemental information

Terms of Employment

Please note that we are unable to sponsor visas for this position. Only candidates who are currently authorized to work in the United States will be considered.

Hourly employees must work 480 hours in a rolling six-month period to become eligible for health benefits. This is an hourly position scheduled to work up to 18 hours per week, with a salary of $44 per hour.They are not initially eligible for benefits upon hire but could qualify for the following:

Deferred Compensation Program (DRS) retirement savings plan; TIAA supplemental retirement savings plan, sick leave, paid holidays, Aflac, space available tuition waiver, Employee Assistance Program (EAP), fitness center, reduced rate and priority consideration for on-site childcare based on space availability.

For more information regarding benefits, please visit our website here.

Conditions of Employment

• Prior to hiring, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. In addition to the background check, candidates will be required to complete the Sexual Misconduct Disclosure Form as required for WB HB 2327.
• The employee must reside in Washington State and within a reasonable distance of the campus to respond to workplace reporting requirements at the time of hiring. Frequent travel to Olympic College campuses or other sites may occur.

How To Apply

To be considered for this position, a candidate must apply online through the Olympic College website and submit the following required materials:

• Olympic College Online Application
• Resume
• Cover Letter - in your cover letter, describe how your experience sets you apart for this position.
• Unofficial college transcripts. Official transcripts and copies of mandated certifications will be required of the successful candidate.

EEO Statement

Olympic College values equity and is an Equal Opportunity Employer and Educator. Olympic College provides equal opportunity in education and employment and does not discriminate based on race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment, including but not limited to unwelcome sexual conduct. Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Erin Pohl, Title VII and Title IX, Building 5, room 528A, 360-475-7303. Olympic College is a smoke-free/drug-free environment. This recruitment announcement does not reflect the entire job description and can be changed or modified without notice.

Olympic College

Human Resources

1600 Chester Ave Bldg. 5 – 5th Floor

Bremerton, WA 98337

https://www.schooljobs.com/careers/olympic