Job Description
As a part of a diverse community of faculty and staff who represent many faith systems and worldviews, Marian University seeks a Financial Aid Counselor to promote our Catholic Franciscan mission and identity by reviewing student applications for financial aid, such as loans, grants-in-aid, or scholarships, to determine eligibility for assistance at Marian University’s Indianapolis campus. The counselor will be responsible for awarding and packaging financial aid for all new, returning and transfer students to Marian University’s Indianapolis campus. This position will be located on campus in Indianapolis, Indiana.
Essential Duties and Responsibilities:
- Actively engage the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values and honoring the legacy of the founding congregation through transformative education, unity in diversity, leadership through service, integrating faith and life, and institutional policies.
- Downloads and maintains ISIR data and enters data as appropriate into student information system and into other software programs and tools.
- Confers with individuals and groups to disseminate information and answer questions relating to financial assistance available to students enrolled at Marian University.
- Works with students and parents to assist in the completion of financial aid processes for awarding student loans, grants, scholarships, and awards.
- Determines amount of financial aid to be awarded, considering such factors as grant eligibility levels (Federal, State, and Institutional), student loan eligibility levels, other scholarships, and college work study programs.
- Reviews students to obtain information needed to determine eligibility for various financial assistance.
- Assists the Director in monitoring student satisfactory academic progress related to participation in financial aid programs and notifies students of probation and suspension actions.
- Assists the Director in calculating refunds and repayments for students who withdraw from classes.
- Assists the Director in notifying students of required verification information and working with students and parents to complete all financial aid verification requirements.
- Maintains current knowledge regarding applicable federal and state laws and regulations related to the awarding of financial aid funds.
- Contributes to student satisfaction through delivery of quality customer service in all aspects of the administration of the College’s financial aid program.
- Maintains proficient knowledge of the financial aid module in Ellucian Colleague.
University Expectations:
- Knowledge of and commitment to the mission of Marian University
- Adheres to Marian University’s policies and procedures.
- Exercises independent judgment in maintaining constituent records, applying data standards, identifying data quality issues, prioritizing assigned operational work, and recommending process improvements. Determines appropriate methods for maintaining data integrity while collaborating with Advancement Operations leadership on complex or policy-related decisions.
- Shows courtesy and respect in interactions with fellow employees, students subordinates, and supervisors
- Excellent communication and interpersonal skills.
- Demonstrated ability to be self-motivated, and able to work independently with colleagues throughout the university and in the community.
- Works collaboratively with colleagues across Institutional Advancement to support operational processes, provide technical expertise, and promote consistent data management practices.
Required Qualifications:
- Bachelor’s degree from a four-year college or university.
- Working knowledge of federal, state, and institutional policies and procedures for financial aid, and the ability to interpret state and federal financial aid regulations
- Extensive experience with aid packaging; and experience with Ellucian Colleague preferred.
- Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents.
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Ability to effectively present information to the college and community.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages.
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.
- Must be computer proficient and have excellent communication and interpersonal skills.
Review of applications will begin immediately and continue until the position is filled.
For Consideration All Applications Require:
- Cover Letter
- Current resume or CV
- Contact information of three professional references. The reference contact information must be entered after the application is submitted in the "My Presence" section of the applicant profile.
- Responses to the supplementary mission & identity questions.
Please Review Marian University’s Mission & Identity Statement before responding to the supplementary questions on your application:
https://www.marian.edu/faith
Essential Functions:
Work hours necessary to perform job requirements satisfactorily on a regular basis. Manage absence from work in responsible manner to ensure service to clients, work teams, and coworkers. Comply with Marian University policies and practices and seeking clarification of them when necessary.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use their hands to handle or feel objects, equipment, or controls; and talk or hear. The employee is occasionally required to stand, walk, reach with their hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Limitations and Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and States Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
Marian University is an Equal Opportunity Employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.