Job Description

We’re Heidi.

We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. Our platform has absorbed the administrative chaos of 175 million patient visits and supported 67 million clinical hours. Today, we support 2.8 million patient sessions a week across 190+ countries, in 110 languages and over 200 specialties.

Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s capacity for care and strengthen the human connection at its heart.

We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.

We’ve grown annual recurring revenue from $1 million to $50 million in two years.

To go further, we’ve secured US$340 million: a $100 million Series C led by Blackbird, with Phoenix Court, Point72 Private Investments and Headline, alongside a $240 million growth investment led by General Catalyst’s Customer Value Fund.

If you want to join us in doing work worth shipping, jump in.

The Role

As a Financial Accountant at Heidi Health, you’ll play a vital role in keeping our financial operations running smoothly and accurately. This role will be based in the Philippines while reporting to the Senior Financial Accountant in Australia. You will be hands-on with the day-to-day accounting, month-end close, strategic projects and compliance activities that underpin our rapid growth.

You’ll bring technical expertise and a proactive mindset to ensure our financial reporting is timely, reliable, and adds actionable value to business decisions. Beyond core accounting, you’ll have the opportunity to implement process improvements, leverage technology and AI to drive efficiencies, and collaborate with teams across the business to support operational and strategic initiatives.

This is an exciting opportunity for someone who wants to grow their career in a high-impact role, working within a fast-paced SaaS environment while building out best-in-class financial processes from the ground up.

What you’ll do:

• Support the day-to-day financial accounting and month-end processes to ensure timely and accurate reporting.
• Prepare and post journals, reconciliations and adjustments across key accounts including accruals and intercompany.
• Assist with preparation of monthly management reports and variance analysis to support business decisions.
• Identify inefficiencies, implement automation tools and enhance financial controls and operations using technology and AI where appropriate.
• Engage with non-finance teams to streamline financial processes and provide other financial insights.
• Contribute to building a high-performance finance function that is proactive and value-adding to the overall business.
• Support our third-party accounting and tax providers for compliance and statutory obligations on an ad hoc basis.

What you'll need

• Bachelor’s degree in Accounting, Finance, or a related field.
• CPA qualification
• 3-5 years of experience in Financial/Corporate Accounting, preferably within a technology or SaaS environment.
• Previous experience in Big 4 and/or in a multinational company.
• Strong understanding of Australian Accounting Standards and/or IFRS
• Advanced Excel proficiency
• Exposure to process improvement, automation, or system implementations is a plus but not required
• Excellent attention to detail, verbal and written communication skills, and stakeholder management.
• Self-starter with the ability to work independently in a remote, fast-paced environment.

Why this role

This is a high-impact opportunity to support Heidi’s global expansion, work closely with our international team, and help shape the finance function of a rapidly growing SaaS company. You’ll gain exposure beyond traditional accounting while building systems and processes from the ground up.

How we show up

• Build for the next decade, not next quarter. Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism.
• Lead, don't wait. We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that.
• Follow the evidence. Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford.
• Own the outcome. Everyone here carries the company. Raise problems with solutions, solve them end-to-end, and never be a bystander.
• Ship, measure, go again. A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless.
• Live in clinicians' reality. Not the ideal workflow, the twenty-patients-before-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it.

Why Heidi?

You’ll join a team measured on real-world impact, not press cycles. We live and breathe the challenges of modern health systems, and are laser-focused on exacting the change we’d like to see. We’re medicos, engineers, builders and designers who’ve felt (on every side of the equation) what non-care feels like, the moral and practical toll as a provider or receiver.

Building what we’re building isn’t always easy. Standard tech playbooks routinely fail in healthcare, and the friction of the medical system will test your perseverance. But we didn’t choose easy, we chose a purpose-driven mission that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognize that the deeper question isn’t whether AI can solve the global healthcare crisis, but whose hands will shape it.

True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally.

We take care of you.

We offer a ₱15,000 annual learning and development budget, a ₱3,000/month health and wellness allowance, a ₱10,000 home office budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to ₱150,000, four weeks of work from anywhere per year, and comprehensive HMO coverage for you and up to two dependents.

We chose to open-source our benefits hub, if you care to take a peek.