Job Description

At Ten our goal is simple, to become the most trusted service business in the world.

We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there?

As Financial Accountant, you will play critical role in ensuring the accuracy and reliability of financial data and reporting processes whilst adhering to regional compliance and reporting requirements [including audits and local filings].

Your role involves working closely with the finance team to maintain detailed ledgers, monitor financial data, and prepare accurate reports and external reporting. The priority for this role is to support the monthly close process, manage cash flow reporting, and ensure compliance with financial regulations and standards.

You will work within the Global Finance Team, working closely with the Operations Teams on shared projects and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Financial Analysis and Reporting:

• Contribute to the monthly close process for global business entities, including preparation of monthly schedules, journals, and analytical reviews.
• Self-reviewing monthly accounts and proactively adjusting as required.
• Perform balance sheet reconciliations and liaise with local accountants to ensure accurate financial data.
• Prepare VAT returns and manage corporate member schemes.
• Conduct intercompany reconciliations and oversee subsidiary funding.
• Manage monthly bank closures, including revaluations.
• Maintain asset registers and account for depreciation monthly.
• Oversee prepayments and accruals.
• Manage credit card reconciliations and accounts payable functions.

External Audits and Filings:

• Take ownership of, and oversee all local filing requirements, ensuring all audits and submissions are completed within the required timeframes.
• Liaise with other members of the finance team to ensure all external submissions are made timeously to allow for timeous audit completion and local filings.

Cash Flow Management:

• Improve and maintain the cash flow tool for global regions.
• Own and manage regional cash flow forecasts.
• Document cash flow variances against budgets where these are true variances that warrant the attention of the Group Financial Controller.
• Deliver cash flow reports and ensure banking controls are adhered to.
• Own and manage regional payables process, ensuring timeous payment of suppliers and staff with supporting statement reconciliations as applicable.

Payroll and Compliance:

• Process payroll for relevant entities, including payments, journal entries, and reconciliations.
• Submit payroll-related documentation to authorities.
• Ensure compliance with local and international financial regulations.
• Support the finance team during audits and prepare necessary deliverables.
• Collaborate with local management and the global finance team.

Other Responsibilities:

• Support the Head of Accounting and Group Financial Controller in ad-hoc projects as required.
• Drive automation within the regional accounting processes, taking ownership of process improvements.

BEHAVIORAL EXPECTATIONS:

As Financial Accountant, you will be expected to role model the behaviors associated with our Ten Standards and our core business values of Member Focused, Trustworthy, and Pioneering. This means approaching your work every day with a positive, solution-oriented, and supportive attitude. You should demonstrate strong analytical skills, attention to detail, and the ability to work effectively in a fast-paced environment. Your proactive approach to problem-solving and commitment to accuracy will be essential in supporting the success of our financial operations.

We encourage diverse philosophies, cultures and experiences.

We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.

Requirements

EDUCATION/EXPERIENCE:

You should have a professional qualification such as ACCA, CIMA, or equivalent. Strong analytical and mathematical skills are essential. Experience in a fast-paced environment with tight deadlines is preferred. Knowledge of payroll processes and financial systems is beneficial. Proficiency in Excel and experience with financial reporting tools are required.

ROLE SPECIFIC COMPETENCIES:

• Record of success in Financial Accountant roles managing end-to-end financial processes.
• Knowledge and expertise in financial reporting, analysis, and compliance.
• Demonstrated ability to drive improvements in financial accuracy and efficiency.
• Ability to promote best practices in financial management and reporting.
• Strong analytical, communication, and organizational skills.
• Experience in working with global teams to support financial operations.
• Microsoft Office (Excel, Word, PowerPoint)
• Proficiency in advanced Microsoft Excel skills
• Power Query knowledge preferred
• Passion for automation and building efficient processes
• Excellent analytical skills and attention to detail, with the ability to interpret complex financial data and communicate findings effectively to non-financial stakeholders
• An analytical mind, keen eye for detail and desire to probe further into data
• Deliver to tight deadlines, for example, month end closures

Guidelines for Hybrid/Home Office:

• This role is Cape Town–based and requires candidates to commute to the office at least 2 days per week. Please note this is a non-negotiable requirement.
• A secure home office at your confirmed address, free from background noise or other distractions when working remotely
• Internet service must meet minimum requirements and minimum speed check must be completed

Benefits

Our people are at the heart of the business, and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

Rewards designed around you:

• A competitive salary depending on experience
• Flexible work arrangements including Hybrid work possibilities; with up to 60% Home Office.
• Paid time away from work Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
• Paid Sabbaticals One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Extra Rewards. Lucrative Ten Loyalty Rewards program.
• Remote Working Holidays - possibilities to Travel and Work!
• Employee Discounts Access to lots of great travel and entertainment discounts as our clients’ members would!
• We also offer a company contribution towards medical aid, and transport home for those working a late shift (applies to those who don't have a car).
• ICAS Employee Health and Wellness (EHWP) services which are confidential and free for all employees to use.
• Safe & secure offices in the Foreshore with complimentary off-street parking.

Who Are We

Ten is a leading lifestyle and concierge company helping our clients discover, organise, enjoy and get the most from life.

We partner with global financial institutions and other premium brands to attract and retain wealth and mass affluent clients.

Established in the UK in 1998 and with over 25 years of experience, Ten operates in over 20 cities worldwide, in over 26

languages, with 65% of our workforce globally distributed and is publicly listed on the London Stock Exchange ('TENG').

We were the first concierge business to be awarded the B Corp certification in the UK in 2023.

Ten’s strategy focuses on four key areas: deliver a world-class member experience, invest in technology, expand contracts with new and existing clients as well as develop our

foothold in new markets by leveraging our market-leading service proposition.

At Ten, you’ll be part of a global, dynamic, and inclusive team, with diversity at its core and endless opportunities for growth.

Join us and experience a workplace where you can truly thrive. https://tenlifestylegroup.com/ten-tv/

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.”