RESPONSIBILITIES
Secures and obtains accurate patient data for complete financial clearance. Communicates with patients to determine accurate funding source information. Determines benefit level, coordination of benefits, coinsurance amounts for hospital and clinic services using knowledge of insurance verification. Performs pre-authorization and financial counseling. Communicates with patients about service charges and assists with payment estimates. Collects copays, coinsurance and other monies that may be owed by the patient. Ensures proper financial clearance for timely and correct reimbursement for services rendered at UH
EDUCATION/EXPERIENCE
High school diploma, GED, or equivalent experience required. Six (6) months of financial counseling related experience in a hospital/physician office setting preferred. Experience and knowledge in obtaining insurance benefits, pre-authorization and collection of monies is preferred. Knowledge in hospital contracts, in-network vs. out-of-network benefits and negotiations is preferred. Basic medical terminology and ICD 10 coding experience is preferred

University Health is the only locally owned health system in San Antonio. For more than 100 years, University Health has been here to heal, improve health, train the next generation of medical professionals and ensure the people of San Antonio, Bexar County and South Texas have access to primary and advanced specialty care close to home.
Almost 11,000 employees and more than 1,200 physicians provide specialized services, including the region’s only Level I trauma center for both adults and children, and maternal and neonatal intensive care centers designated at the highest levels by the State of Texas.
As the region’s only academic health system, University Health is a hub of innovation and discovery, committed to delivering patient-centered, culturally competent, high-quality and compassionate care, based on a strong foundation of outcomes‐based research and innovative teaching.
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