EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.
We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit www.exlservice.com
Role Title: Finance Transformation Lead
BU/Segment: EXL Digital and AI
Location: London, United Kingdom (Flexible hybrid working 3 days in the office each week)
Employment Type: Permanent
of the role:
EXL is seeking an experienced Finance Transformation Lead to join our growing UK Consulting & Transformation practice. This is a senior, high-impact leadership role focused on shaping, leading and delivering complex, large-scale Finance Transformation programmes for clients across EXL’s global portfolio.
As a trusted advisor to CFOs, Finance Directors, Controllers and Transformation Leaders, you will help organisations reimagine the finance function by combining finance strategy, operating model transformation, process excellence, digital capabilities, data, automation and AI You will lead the design and execution of next-generation finance operating models that improve efficiency, strengthen controls, enhance decision-making and deliver measurable business value.
Working at the intersection of Finance, Technology, Data, Operations and AI, you will take ownership of end-to-end transformation initiatives spanning finance process optimisation, target operating model design, ERP modernisation, finance data and reporting, shared services, regulatory reporting and intelligent automation.
You will work closely with EXL’s Finance Transformation, Digital Engineering, Data & Analytics and AI teams to bring together the full breadth of our capabilities, translating complex client challenges into practical, scalable and increasingly AI-enabled finance solutions.
Beyond programme delivery, you will play an important role in the continued growth of EXL’s Finance Transformation practice. This will include building senior client relationships, identifying and shaping new opportunities, developing proposals and solutions, mentoring consulting teams, and contributing to EXL’s thought leadership and market presence.
This role is suited to a hands-on transformation leader who combines deep finance expertise with strong consulting, client advisory and commercial capabilities, and who can move confidently from strategy and solution design through to execution and measurable outcomes.
As part of your duties, you will be responsible for:
Finance Transformation Strategy & Operating Model Design
Finance Process Transformation & Operational Excellence
Digital Finance, ERP & AI Enablement
CFO Advisory & Client Leadership
Programme Governance & Change Management
Business Development & Practice Growth
Team Leadership & Capability Building
Qualifications and experience we consider to be essential for the role:
Education
Experience
Skills and Personal attributes we would like to have:
Leadership Competencies
Executive Presence & Stakeholder Management
Strategic Thinking & Problem Solving
Transformation Leadership
Commercial Acumen
Programme & Portfolio Leadership
Influencing & Negotiation
Change Leadership
Team Development & Coaching
Executive Communication & Storytelling
Ability to operate effectively in complex, global, matrixed environments
Preferred Certifications
Lean Six Sigma Black Belt (preferred)
PMP / PRINCE2 / Agile certifications
Any Finance Technology certifications is an added advantage
AI / GenAI related certifications
As part of a leading global Data and AI company, you can look forward to:
A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories.
At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.
As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).
At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.
To be considered for this role, you must already be eligible to work in the United Kingdom.
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
