Job Description

Join the team redefining how the world experiences design.

Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in San Francisco, which is now home to our US operations. We offer flexibility in how and where you work. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Support the configuration, maintenance, and enhancement of our Zuora Billing and Revenue platform to enable accurate and scalable revenue operations across B2C and B2B workstreams.

• Collaborate with senior engineers and Finance teams to understand business requirements and translate them into system configurations for GTM launches and pricing initiatives.

• Assist in troubleshooting and resolving system issues, ensuring data accuracy and integration performance across billing and revenue processes.

• Support data integration workflows between Zuora and other systems (e.g., Salesforce, NetSuite, Finance Data Platform), working with stakeholders to ensure reliable connections.

• Participate in SOX compliance activities, including user access management, testing, and implementing control best practices in line with IT policies.

• Contribute to the development and maintenance of system documentation, including integration diagrams, configuration guides, and operational runbooks.

• Learn and apply best practices in Zuora governance, system performance optimization, and operational scalability as we grow toward public company operations.

• Partner with IT, Finance, Revenue Operations, and Engineering teams to support ongoing projects, feature rollouts, and system improvements aligned with team goals.

We're looking for a capable and driven systems engineer who can operate with autonomy while actively collaborating with senior team members. You'll need to bring a strong foundation in billing or revenue systems, and a proactive mindset to deliver high-quality solutions in a fast-paced environment.

You're probably a match if

• You have 2-4 years of experience in Zuora Billing and Revenue platform or supporting financial systems, ideally with hands-on involvement in configuration, maintenance, and stakeholder collaboration.

• You have a solid understanding of billing operations and revenue recognition processes, including enterprise contract structures and subscription management.

• You have experience working with cross-functional teams, with the ability to translate business needs into clear technical solutions.

• You are familiarity with data integrations and exposure to systems such as Salesforce, NetSuite, ERPs, or data warehouses.

• You are able to produce SQL scripts and use data analytical tools to investigate data and troubleshoot issues.

• You have a thoughtful and detail-oriented approach to documentation, testing, and system reliability.

• You have experience in SOX compliance environments or exposure to ITGC controls.

• You have knowledge of revenue recognition standards (IFRS 15/ASC 606) and how they translate to system requirements.

• You have the ability to operate and be successful in a high growth environment, and thrive on problem solving and dealing with ambiguity, willing to get your hands dirty when needed. Be comfortable with chaos.

• You are able to balance attention to detail while managing competing priorities.

About the team

The Information Technology (IT) Group’s vision is to maximise the potential of every Canvanaut through world class technology & service. We realise our vision through our mission pillars to evolve business operations, accelerate productivity and future proof our foundations which serve as the basis for the IT strategies we execute upon.

As part of the IT - Business Platforms Group, the Finance Systems team supports the evaluation, implementation, administration, and ongoing innovation of the technology stack across the Finance & Accounting domains. Our team is solving some of Canva’s biggest challenges by automating and improving the quality of our processes to allow our employees to do their best work at a place they love. We strive to be integrated with the Finance strategy so we can realise our vision of being the best company in the world.

You will work closely with the Finance team as well as collaborate with others across Canva such as Revenue Platform Engineering, Finance Data Platform and Business Data Platform teams. Additionally, this role provides key support for Zuora users across Finance Operations, helping teams achieve accurate revenue reporting and maintain system reliability. You will also support interactions with third-party service providers (e.g., Zuora) to assist with performance management, system upgrades, and adherence with data privacy and best practice control requirements.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too

• Health benefits plans to support you and your wellbeing

• 401(k) retirement plan with company contribution

• Inclusive parental leave policy that supports all parents & carers

• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more

• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

At Canva we value fairness, and we strive to provide competitive, market-informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills, experience and our overall assessment of what we observed and learnt in the hiring process. The target salary range for this position is $121,000 to $183,000. When calculating offers, we make salary decisions based on market data and candidates' skills and experience.

Other stuff to know

We make hiring decisions based on your experience, skills, merit and business needs, in compliance with applicable local laws.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. Please note that interviews are conducted virtually.

Check out lifeatcanva.com for more info.