Job Description

Salary/Wage: $42k to $56k (CAD)

Fedcap Canada is excited to play an integral part in the transformation of Ontario’s Employment Services system in its role as the Service System Manager for multiple catchment areas.

Our goals are to enhance local capacity while amplifying the good work and best practices already underway.

The Validation & Compliance Specialist supports the operations of Fedcap Canada by assisting in the validation of jobseeker supports and performance milestones submission to ensure compliance with funder requirements, internal policies, and government regulations. Reporting to the Validation & Compliance Supervisor, the Specialist plays a key role in maintaining data accuracy and ensuring the quality and timeliness of transactional submissions.

Essential Job Functions

Validations & Compliance Oversight

• Review and validate jobseeker supports and performance milestones in accordance with established funder and organizational policies, achieving 98%+ monthly accuracy.

• Submit transactional data and funding documentation on time, ensuring 100% of submissions meet the deadlines required.

• Monitor and maintain data accuracy in validation records, reaching at least 98% compliance each quarter on internal quality reviews, and flag inconsistencies or policy deviations to the Supervisor for resolution.

• Communicate with Service Providers and program staff to address transactional inquiries, responding to 95% of inquiries within 2 business days.

• Support the implementation of regulatory or policy updates by adjusting documentation and workflows as directed, maintaining 100% compliance with updated procedures.

Performance Analysis & Reporting

• Assist in the preparation of operational performance reports for Program Leads and internal stakeholders, ensuring 95% of identified discrepancies are resolved monthly.

• Perform routine checks on reporting data for consistency and completeness, with 100% of data discrepancies documented and reported to the Supervisor each month.

• Maintain organized and accurate documentation for audit readiness and performance tracking, ensuring 100% audit compliance readiness.

Process Management & Quality Control

• Follow established validation and compliance procedures to ensure alignment with funder guidelines.
• Maintain strict confidentiality and integrity when working with participant data, financial records, and audit materials.
• Identify opportunities for workflow efficiency and raise suggestions to the Supervisor once per year.

Education and Experience

• Bachelor’s degree in public administration, Business, Compliance, Social Services, or a related field required.
• Experience in program compliance, contract validation, audit preparation, or regulatory oversight; prior internships, co-op placements, or volunteer work in nonprofit, public sector, or compliance-focused roles is a plus.
• Exposure to government-funded programs, jobseeker supports, or workforce development is a plus.

Technical Skills

• Basic proficiency in Microsoft Excel (formulas, filters, validation tools).
• Comfort with Microsoft Office Suite (Word, PowerPoint, Outlook).
• Exposure to case management, ERP, or compliance tracking systems an asset, with training provided.
• Ability to follow structured procedures and maintain accuracy across multiple tasks.

Fedcap Canada provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are an EEO employercommitted to diversity, M/F/D/V.

Fedcap Canada warmly welcomes people with disabilities to join our diverse team and seeks to ensure an accessible hiring process as per the AODA Employment Standard. Please let the recruiter know if you require any accommodations, including but not limited to documents in accessible formats or accommodations during interviews.

Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged.

For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency.
The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.

The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.