Job Description

We are looking for a Finance Specialist specializing in Accounts Receivables to join our Global Finance team in Manila.

Finance Specialist, Accounts Receivable

Join Smartly’s Global Finance team and help support our growing international business from Manila. In this role, you will focus on Accounts Receivable operations, partnering with customers and internal teams to ensure accurate billing, timely collections, and reliable financial reporting. You will play an important role in improving customer-facing finance processes while helping maintain the accuracy and efficiency of our global finance operations.

What You Will Do

• Support daily accounts receivable activities, including invoicing, payment allocations, cash application, refunds, and reconciliations.
• Respond to customer and internal finance queries and escalate issues when appropriate.
• Assist with collections activities by preparing customer statements, reminders, and payment follow-ups.
• Proactively collect outstanding balances, investigate payment issues, and work with customers to resolve disputes and reduce overdue receivables.
• Monitor finance inboxes and service desk tickets, ensuring requests are prioritized and resolved within agreed service levels.
• Prepare customer statements, reminders, and collection communications.
• Maintain accurate customer account records and supporting documentation.
• Reconcile customer accounts and bank transactions, identifying and resolving discrepancies in a timely manner.
• Support month-end close activities, audit requests, and routine finance reporting.
• Learn and follow established finance processes, controls, and systems while contributing to team goals.

What We Are Looking For

• Have relevant work experience in finance - we do not necessarily expect you to be fully fluent in all the tasks from the start, we are also open towards applicants who are willing and able to learn the needed skills.
• Experience in a SaaS company is considered an advantage.
• Have solid organizational skills with the ability to manage priorities and co-operate with the team to execute in a fast-paced environment
• Have strong communication skills, with a keen eye for detail
• Are result oriented, comfortable working in collaborative setting, and an interest in continuously automating and improving processes