Job Description

The Finance Representative I supports the company's revenue and accounts receivable operations by ensuring the accurate and timely processing, recording, and reconciliation of financial transactions. This role is responsible for applying customer payments, conducting cash research, resolving discrepancies, maintaining financial records within accounts receivable systems, and reconciling transactions to the general and subsidiary ledgers. Through strong attention to detail and customer service, the position contributes to the integrity of financial data, supports month-end close activities, and helps maintain efficient revenue cycle operations.

Responsibilities:
• Process and apply customer payments accurately and timely within financial accounts receivable systems, ensuring proper allocation across home delivery, single-copy, commercial, and other assigned accounts.
• Conduct cash research to identify and resolve misapplied, unapplied, unallocated, returned, or disputed transactions by partnering with internal stakeholders and external customers as needed.
• Prepare and process accounting adjustments, including debits, credits, write-offs, refunds, and other journal entries, in accordance with established policies and procedures.
• Reconcile accounts receivable activity between subsidiary systems and the general ledger, investigating and resolving discrepancies to maintain accurate financial records.
• Generate, review, and analyze recurring and ad hoc reports to support departmental operations, financial reporting, and decision-making activities.
• Respond to internal and external inquiries regarding account balances, payment status, and transaction activity while providing a high level of customer service and professionalism.
• Participate in cross-training initiatives and rotate through designated departmental functions to ensure business continuity and operational flexibility.
• Support month-end and year-end close activities by completing assigned reconciliations, preparing supporting documentation, and meeting established deadlines.
• Identify opportunities for process improvements and efficiencies within accounts receivable workflows while maintaining compliance with internal controls.
• Other duties as assigned.
Requirements:
• Bachelor's degree in Accounting, Finance, Business Administration OR 3+ years of experience in accounts receivable, accounting, finance, cash application, banking operations, or a related financial function.
• Proficiency in Google Workspace applications, including Sheets and Docs.
• Proficiency using accounting, enterprise resource planning (ERP), or accounts receivable systems.
• Strong understanding of basic accounting principles and financial reconciliation processes.
• Excellent verbal and written communication skills with the ability to interact effectively with internal and external stakeholders.
• Strong customer service skills with the ability to address concerns, resolve issues, and manage expectations professionally.
• Proficiency in 10-key data entry with a high degree of accuracy and attention to detail.
• Demonstrated ability to organize work, manage multiple priorities, and consistently meet deadlines.
Preferred Qualifications:
• Experience working in high-volume transaction environments.
• Experience using accounting systems such as SAP, Oracle, NetSuite, Microsoft Dynamics, Great Plains, or similar platforms.
• Intermediate proficiency in Google Sheets or Microsoft Excel, including the use of formulas, pivot tables, and data analysis tools.
• Knowledge of general ledger reconciliations and month-end close processes.
• Experience handling customer account inquiries and dispute resolution.
• Experience working in a shared services or centralized finance environment.
• Bilingual communication skills, where business needs require.

The L.A. Times is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. This Privacy Notice for Los Angeles Times sets forth how we will use the information we obtain when you apply for a position with us. Explore our company history, achievement, values, mission and more on our career site.

The pay scale the Company reasonably expects to pay for this position at the time of the posting is $22.00 to $24.00 and takes into account a wide range of factors including but not limited to skill set, experience, training, licenses, certifications, and other business or organizational needs. Compensation will be determined based on the above factors along with the requirements of the position. At the L.A. Times, it is not typical for an individual to be hired at or near the top of the range for the role. Please visit our career site to view the benefits available to our employees. We recommend adding our applicant tracking system domain (@dayforce.com) as a safe sender or contact, sometimes these emails get filtered to candidates' spam folders.