Job Description

Finance Portfolio Delivery Operations Lead | hybrid | Guararema

The Finance Digital Technologies Portfolio Operations Lead is responsible for driving end-to-end visibility, governance, and value realization across the FDT portfolio of projects, products, and initiatives. This role ensures strategic alignment, operational excellence, and the adoption of lean-agile ways of working at scale. Acting as a strategic partner to senior leadership, the role provides critical insights and recommendations to support decision-making and delivers continuous portfolio optimizations.

Finance DT Portfolio Operations

• Maintain end-to-end visibility of the FDT portfolio (projects, products, initiatives).

• Operate a centralized governance framework and integrated portfolio roadmap aligned to priorities.

• Monitor value realization, OKRs, and portfolio performance.

• Lead annual and quarterly planning cycles.

• Drive transparency through consistent reporting on health, performance, and priorities.

• Partner with FDT LT to provide insights and support strategic decision-making.

• Own portfolio inputs for All Hands, Town Halls, and broader communications.

Delivery Standards & Ways of Working

• Manage the FDT Portfolio Runbook and governance model.

• Embed high-quality standards, tools, and lean-agile practices at scale.

• Ensure compliance through IT control monitoring and adherence reviews.

• Improve efficiency through process, tooling, and ways of working.

• Foster continuous improvement, collaboration, and best practice adoption.

• Provide expertise in delivery tools (e.g., JIRA, ADO, ServiceNow).

Value Management Office (VMO) & End-User Readiness

• Lead transition to scaled lean-agile delivery.

• Define metrics and KPI framework to drive outcome-focused delivery.

• Drive adoption of new ways of working and BAU standards.

• Build and maintain Knowledge Centre and Lean-Agile CoE.

• Own end-user training and internal communications.

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