Job Description

Main responsibility of E-Billing & Charge Out Rate Senior Analyst will be to support with operational tasks related to E-Billing invoice submission & update lawyer rates. The role will also take active part in process improvement and new technologies implementation.

MAIN DUTIES AND RESPONSIBILITIES (this will be in an Appendix to contract - scope of duties)

Specific duties will include:

• Processing invoices through eBilling platforms in line with agreed procedures
• Providing accrual reports to DLA Piper clients
• Providing outstanding invoice reports to Credit Control Hubs
• Maintaining rate card in Finance & eBilling systems
• Cooperating with Pricing team in order to set up client/global agreements.
• Communication with internal & external customers according to E-Billing & Charge Out Rate Queries
• Implementing new eBilling clients compliant with written instructions
• Managing Finance User Access process
• Maintaining new lawyers set up in Finance system
• Updating process documentation
• Supporting Analysts & Junior Analysts in their daily tasks
• Seeking opportunities for process improvements
• Supporting Team Leader in coordination of team’s workload, reporting & process improvements
• Performing all activities in line with agreed timeliness
• Processing various ad-hoc complex requests related to E-Billing & Charge Out Rate area

ABOUT YOU

• Very good English skills required, other languages will be a strong asset
• University degree (preferable in accounting) or students/graduates able to work full time
• Ability to interact appropriately and effectively with customers (customer focus, expectations management skills)
• Ability to work in international diversified professional environment
• Willingness to learn new systems and tools supporting the daily work
• Very good knowledge of MS Office
• Highly developed interpersonal and communication skills: team work, patience, working well in fast-paced and changing environment, can-do attitude, diplomacy, discretion
• Focused on providing excellent customer service: a professional approach, score highly in terms of commitment and internal client care
• Experience of working in a Global Service Centre environment will be a strong asset

About us

We're a global law firm helping our clients achieve their goals wherever they do business. Our pursuit of innovation has transformed our delivery of legal services. With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross-border projects, critical transactions and high-stakes disputes.

At DLA Piper, we understand that inclusion is not a one-size-fits-all concept. We embrace and celebrate the range of perspectives, backgrounds and experiences that each individual brings to our firm. By fostering a culture that welcomes and appreciates all aspects of our individuality, we ensure that everyone has the opportunity to succeed.

Our commitment to inclusion and positive social impact enables us to provide exceptional service to our clients and communities, while nurturing a unique and inclusive culture for all our people. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.

We are committed to being accessible and accommodating any reasonable adjustments needed throughout the recruitment process to ensure an inclusive experience for all. If you need any support or adjustments, please let us know.

Where local legislation permits, we will conduct relevant pre-engagement screening checks prior to your first day.