Job Description

About Evergreen Goodwill

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families.

The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.

Title: Finance Operations Manager
Department: Accounting
FLSA Status: Exempt
Location: Seattle Admin Building
Reports to: Accounting DirectorDirector of Finance & Accounting
Supervises: Accounts Payable Clerk, Accounts Receivable Clerk, General Accounting Clerk
Salary: $96,000 - $115,000 annually

About the Position

The Finance Operations Manager is responsible for overseeing the company’s day-to-day financial operations, with a primary focus on managing the Accounts Payable (AP) and Accounts Receivable (AR) functions. This role ensures timely and accurate processing of vendor payments and customer invoices, maintains strong internal controls, sales audit and supports efficient cash flow management. The Finance Operations Manager will supervise AP/AR staff, improve financial processes, and collaborate with internal teams to ensure financial transactions are handled accurately and in compliance with company policies.

Essential Functions and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

• Ensure proper handling, timing and coding of invoices to maintain general ledger accounts.
• Review invoices batches completed by AP team prior to posting.
• Validate and approve vendor payments prior to all check runs.
• Promote the conversion of vendor and customer payments from check to ACH.
• Prepare monthly accruals for period close.
• Review daily sales audits to validate variances, overage/shortages, and adjustments.
• Audit Vendor and Customer account set up.
• Monitor accounts receivable aging weekly to identify and resolve potential issues.
• Develop processes that promote efficiencies, accuracy and potential cost savings.
• Responsible for promoting the development and growth of the accounts payable and receivable team.
• Demonstrates safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
• Other duties as assigned.

Supervisory Responsibilities:
Carries out supervisory responsibilities in accordance with Goodwill’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate.

Position Requirements (Qualifications for the job under the Americans with Disabilities Act)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:
• Bachelor’s degree in Accounting or equivalent course work or relevant experience in accounting.
• 5 + years’ experience of relevant accounting experience with increasing responsibility, prior supervisory or team leadership experience preferred.
• Ability to manage and process a large volume of data within tight deadlines.
• Solid knowledge of bookkeeping and accounting principles, laws and regulations.
• Ability to work independently and handle multiple tasks while meeting deadlines.
Certificates, Licenses, or Registrations: N/A

Computer/Technology Skills:
• Proficiency level of intermediate knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
• Proficiency in accounting and payroll software; D365 ERP or similar accounting software
• Ability to learn new technology and software as related to the job.

Physical Abilities
While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 20 pounds and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.

Essential Mental/Sensory Abilities:
• Problem solving
• Leadership and coaching skills
• Strong verbal and written communication skills
• Analyzing and interpreting data
• Prioritization
• Organizing, sorting, categorizing, counting, adding, subtracting
• Attention to detail

Work Environment: Office environment, intermittent noise, occasional location travel.

Everyone Is Welcome

When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity.

Why work at Evergreen Goodwill?

A health plan that includes medical, dental, vision and prescription coverage

100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)

Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability

Flexible Spending Accounts (FSA) Plan

Roth and 403(b) Retirement Savings Plan program

Paid vacation, (9) holiday and sick time

Limited paid time off for Jury Duty and Bereavement Leave

Employee discounts

Employee referral bonus

Employee Assistance Program (EAP)

Mentorship Program

Career Advancement Opportunities

Paid Job Training

EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.

This document does not represent a contract of employment, and EGNW reserves the right to change this job description and/or assign tasks for the employee to perform, as EGNW may deem appropriate.