Since 2015, papernest has been transforming the way people manage their contracts, making subscription, management, and switching simple through one smart, intuitive platform.
We have supported more than 2 million customers across France, Spain, and Italy. Along the way, we have continued to invest in new verticals, establishing papernest as a high-performing, innovative, and competitive scale-up in a fast-growing market.
With over 900 employees, we are strengthening our position as a European market leader.
As aStrategy & Operations intern, you will assist the Finance Operations Specialist in the daily tasks (customers payments & invoicing), starting from June/July 2026.
1. Billing & Revenue Operations
End-to-End Cycle Management: Lead the full billing process, from distributor data acquisition and normalization to payment file issuance.
Financial Integrity: Perform rigorous audits of calculations and data sets to ensure 100% accuracy before invoicing.
Banking & Reconciliation: Manage SEPA/Direct Debit transmissions and reconcile bank settlement files to monitor cash flow in real-time.
2. Internal Control & Process Automation
Control Framework: Design and deploy internal monitoring tools to ensure exhaustive data synchronization across all platforms.
Operational Efficiency: Partner with the Tech team to automate manual workflows, mitigating operational risks and scaling internal tools.
3. Recovery Strategy & Payment Innovation
Strategic Collection: Analyze payment failure patterns and propose structural solutions, such as invoice splitting, to enhance successful debit rates.
Payment Roadmap: Research and implement alternative payment methods to diversify collection channels and reduce churn.
4. Cross-Functional Synergy
Key Liaison: Serve as the strategic bridge between Customer Care (dispute resolution) and Tech/Product teams (system optimization).
Proactive Problem Solving: Transform complex operational hurdles into scalable strategic improvements.
With a background in business or engineering, you have initial experience in project management and/or operations, ideally within a start-up.
Analytical Rigor: Strong ability to process complex financial datasets with high attention to detail and precision.
Strategic Proactivity: A "builder" mindset with the curiosity to question existing processes and the initiative to propose innovative solutions.
Operational Agility: Capable of managing high-volume recurring tasks while simultaneously leading long-term optimization projects.
Technical Proficiency: Advanced command of Excel/Google Sheets; a strong interest in data tools (SQL, BigQuery)
You are fluent in French and fluent in English, Spanish is a plus.
Evolve in an international and inclusive environment: everyone has a place at papernest, and with more than 46 different nationalities, it's not uncommon here to start a sentence in English and finish it en français o en español ¡
💸 Compensation & partnerships: your talent deserves to be rewarded! Enjoy a competitive compensation for your internship (entre 1000 et 1300€ selon le profil). We value every contribution and are committed to offering attractive remuneration for your efforts and dedication. Also, with your papernest badge, you will have access to various partner services (restaurants, wellness centers, mobility...).
🍽️ Meals: a healthy and balanced breakfast is offered every Tuesday!
📈 Career Development: at our company, interns are not just “photocopy-coffee” assistants! As a full-fledged team member, you're here to learn, but also to share your ideas and implement projects. You'll be supported throughout your journey to maximize your skills and prepare for your future.
✨ Remote Work enjoy 1 day of remote work per week to optimize your focus and efficiency.
First call with Lina, Talent Acquisition Specialist
Excel case test
Interview with Armance (N+1)
Interview with Jenifer (N+2)
Interested in this challenge? 🙂
Then don't hesitate any longer; we look forward to meeting you! Regardless of your age, gender, background, religion, sexual orientation, or disability, you have a place with us. Our selection processes are designed to be inclusive, and our work environment is adapted for everyone.
We particularly encourage applications from women. Even if you feel that you do not meet all the criteria outlined in this job posting, know that every application is valuable. We firmly believe that diverse and varied backgrounds enrich our team. We will carefully consider your application, as parity and diversity are essential assets for our success.
At papernest, we are building the best platform to help everyone easily handle all their household utilities and subscriptions. One single destination to gather, subscribe, and cancel subscriptions, make better-informed decisions, find the best deals, switch providers with zero hassle, and save precious time and money.
Whether you are moving, looking for better deals, or simply trying to get a better handle on your subscriptions, papernest simplifies the process for you.
📦 You’re moving?
We help you with everything you need for your move: energy, internet, mobile, home insurance…we handle all the paperwork for you, to facilitate your move.
💸 You’re looking for better deals to switch to?
We enable you to compare and optimize your contracts anytime to access the best deals and save money in the process.
🎮 You just want to get a better handle on all your subscriptions?
We provide you (by connecting straight to your bank) with a complete picture of all your subscriptions, automatically gathered in one place, for optimal expense control.
Who we are:
papernest has helped over 1,500,000 users simplify their lives, whether for moving or switching to better deals. We have a team of 900 dedicated papermates, with offices in Paris, Reims, and Barcelona, and a presence in France, Spain and Italy.
We rely on strong partnerships with more than 10,000 real estate actors (including real estate agencies, relocation companies, social landlords, etc.) in France, Spain, and Italy, as well as major banking groups such as BNP, BPCE, LCL, Société Générale…These partnerships help us offer papernest services to their clients, facilitating moves and optimizing contracts to save money.
