Job Description

Zurich North America is currently looking for a Finance Operations Analyst to join the Finance Operations team in our North American Headquarters in Schaumburg, IL. As a Finance Operations Analyst, you will be responsible for overseeing the Cash processing team, including automation, receivable results and related customer service. The ideal candidate will have an understanding of insurance and have strong analytic and interpersonal skills, in order to guide the team to the expected service levels, follow defined procedures, and partner with internal colleagues.

Responsibilities for this role:

• Meet regularly with team to discuss progress towards objectives
• Serve as subject matter expert on cash processing
• Support our control environment
• Conduct quality audits on vendor performance
• Approve daily ACH draws
• Investigate and report automation errors
• Ensure timely and quality customer service for self and team
• Collaborate with internal business colleagues
• Identify opportunities and implement process improvements

Performance Management Accountabilities:

• Achieve timeliness and accuracy targets
• Provide guidance and support for team members
• Model behaviors that demonstrate commitment to corporate values
• Take action to manage own personal development

Basic Qualifications:

• Bachelors Degree and 4 or more years of experience in the Accounting or Finance area
  OR
• High School Diploma or Equivalent and 6 or more years of experience in the Accounting or Finance area
  OR
• Zurich Certified Insurance Professional, including an Associate Degree and 4 or more years of experience in the Accounting and Finance area
  AND
• General ledger transactional experience
• Project management experience
• Experience with Business Objectives or other query tools

Preferred Qualifications:

• Insurance industry experience
• Experience with billing and receivables
• Knowledge of Insurance industry and Surety specifically
• Strong critical thinking and analytical skills
• Good verbal and written communication skills
• Experience with SAP
• Strong Microsoft Office experience

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The proposed Salary range for this position is $93,400.00 - $136,500.00, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-GR1 #LI-ASSOCIATE #LI-HYBRID