Job Description

Role Purposes:

ATI Business Group is seeking a meticulous and detail-oriented Finance Associate to join our Finance function and support one of our clients in managing financial operations. In this role, you will work closely with the finance stream supervisor to ensure accurate and timely processing of financial transactions, support month-end activities, and proactively flag exceptions or discrepancies. This position requires strong attention to detail, responsiveness, and professional communication in a structured, client-facing BPO environment. English is the primary working language for all outputs.

Your Main Objective:

To support and manage financial operations by processing and reconciling transactions accurately, maintaining compliant financial records, and resolving billing or payment discrepancies. This role contributes to operational efficiency and client satisfaction through proactive problem-solving, timely communication, and continuous improvement of finance workflows.

Responsibilities

• Process and reconcile financial transactions related to the account on a daily/weekly basis.
• Prepare and maintain financial records, reports, and supporting documentation in line with client requirements.
• Coordinate with internal supervisors and relevant teams to resolve billing, invoicing, or payment discrepancies.
• Support month-end closing activities, including data validation and report preparation.
• Respond to finance-related queries from operational contacts in a timely and professional manner.
• Ensure compliance with ATI's internal financial processes and client-specific protocols.
• Flag risks, errors, or anomalies to the Senior Supervisor promptly with supporting documentation.
• Assist in the continuous improvement of finance workflows as the account scales.

Requirements

• Academic major in Finance, Accounting and/or Management.
• Possess 1–3 years of experience in a finance, accounting, or related administrative role.
• Proficiency in English, both written and verbal
• Hands-on experience with at least one finance/accounting tool (e.g., Xero, SAP, or equivalent)
• Strong attention to detail and accuracy in financial data handling.
• Ability to manage deadlines and prioritize tasks with minimal supervision.
• Willing to work on shifting schedules (24/7), including public holidays and weekends.
• Willing to work at Central Jakarta (Batu Tulis, Gambir) or BSD, Tangerang.

Be Part of ATI Journey

Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 1400 employees providing services to our clients across the globe.