Job Description

M&S Financial Services is a distinctive and fast-evolving part of Marks & Spencer, offering a range of products that enhance our customers’ experience and support their financial needs including credit, insurance and travel money working with third party partners, plus internally managing our credit loyalty programme and our suite of payment options.

While our team operates in a specialised area of M&S, our work has a broad impact - driving sales across business units, enhancing the in-store experience, and contributing significantly to the growth of our online business.

As a Finance Manager in this dynamic and collaborative team, you’ll play a key role in shaping the future of our finance function. You’ll work closely with internal stakeholders and external partners, including Digital & Technology, Group Finance and commercial teams to deliver strategic financial insights and ensure strong financial governance.

This is a fantastic opportunity to influence commercial strategy, work alongside senior leaders, and make a meaningful impact in a smaller but far-reaching part of the M&S business.

What you'll do

Your key accountabilities will include:

• Project Leadership: Lead or support financial services transformation initiatives
• Financial Planning & Analysis: Deliver accurate and insightful financial reporting, forecasting, and budgeting.
• Business Partnering: Collaborate with Financial Services commercial team and M&S business areas to provide financial guidance and support decision-making.
• Performance Management: Monitor important metrics and financial performance, identifying risks and opportunities.
• Compliance & Controls: Ensure adherence to internal controls, regulatory requirements, and audit standards.
• Training & Development: Support the upskilling of the wider finance team in London and Manchester through training and knowledge sharing.

Who you are

Your skills and experience will include:

• Qualified accountant (ACA, ACCA, CIMA) with either financial services or retail background
• Strong communication skills with the ability to explain complex financial concepts to non-finance business partners.
• Ability to build positive relationships across a variety of business partners both in and outside of Finance.
• Strong commercial financial acumen with ability to both challenge and influence business partners.
• A self-starter who uses initiative and can work independently and within a wider team environment.
• The ability to adapt and thrive in a changing and challenging environment, working at pace and with urgency.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days.
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programs to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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