Job Description

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
Finance Manager – Franchise & Away from Home is a key role in the AFH & Franchise Finance team with responsibility for supporting two areas; UK Corporate Franchise and the UK Express Business. The role is jointly responsible for the delivery of financial support for Corporate Stores, We’re Serving and Express, with a focus in supporting the Travel and Corporate Direct Channels.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as a Finance Manager, there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
Being a Finance Manager – Franchise & Away from Home is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:
• Lead financial support across Corporate Franchise and Away From Home channels, delivering insight and performance management across Corporate Stores, We’re Serving and Express.
• Own and deliver budgeting, forecasting and long-range planning processes for Corporate Stores, aligning stakeholders and clearly communicating risks and opportunities.
• Partner with Sales and Commercial teams to provide actionable insight, challenge performance and support delivery of P&L targets.
• Drive high-quality financial reporting, analysis and investment appraisals to inform decision-making and maximise returns.
• Support commercial growth through pricing strategy, contract negotiations, partner management and key strategic projects across the business.
Who you are:
It’s your unique ingredients we’re interested in:
• A qualified accountant (ACA, ACCA or CIMA) with circa 3-5 years PQE in a strong commercial finance experience in a fast-paced, customer-facing environment.
• Proven ability to business partner and influence stakeholders at all levels, with excellent communication and relationship-building skills.
• Strong analytical and forecasting capability, with advanced Excel skills and a track record of working with operational P&Ls.
• Proactive, resilient and adaptable self-starter, able to work independently and confidently challenge to drive better outcomes.
• Experience leading or developing others, with the ability to support growth, drive performance and foster a high-performing team culture.
Where you’ll work:
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.
For any reasonable adjustments and general queries, please get in touch with the recruitment team.