Job Description

Finance Executive, Credit & Collections (Temp Staff - Maternity Cover)

This role is based in Petaling Jaya, Malaysia.

• Perform collection follow-ups for assigned accounts
• Support clearing of unallocated payments and basic reconciliation
• Assist in sending dunning reminders, monitoring follow-up schedules and debt recovery actions.
• Arrange refunds for terminated accounts or offsets against other active billing accounts
• Handle customer queries and escalate complex issues and disputes where required.
• Coordinate with internal stakeholders (e.g. Billing, Sales, AR) to resolve invoice and payment related issues
• Conduct AR meetings with Sales Team to track collection progress
• Perform any other duties as assigned by the Manager or Team Leader

Qualifications

• Diploma or Degree in Finance, Accounting, Business, or related discipline
• 1–2 years of experience in Accounts Receivable, Credit & Collections, or Finance operations preferred
• Good understanding of AR and collection processes
• Meticulous, responsible, and able to follow through on assigned tasks
• Team player with the ability to work independently when required
• Excellent communication and interpersonal skills to liaise with internal and external stakeholders
• Proficient in Microsoft Excel; SAP experience is an added advantage