$30.88-$36.35
If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received.
CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024 and 2025 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.
The Accounts Receivable Clerk is responsible for managing outstanding accounts, billing, preparing invoices and collecting payments while in compliance with financial policies and procedures and providing support to the Corporate Accounting team
MAIN RESPONSIBILITIES
Provides excellent customer service to families, patients and CHEO employees at cashier window.
Reviews, prepares and processes complicated accounts, billing, invoices, incoming payments and receipts in a timely manner.
Validates, communicates and contacts any third party (including patients and families) regarding issues related to billing, invoicing, missing information, coverage, claims and payment collection process.
Confirms coverage, charges, information, fees, and correct billing codes are applied to all documentation.
Coordinates with internal clinics, insurance companies and various government agencies ensure claims are processed correctly.
Manages outstanding accounts and negotiates payment plans when necessary, assists in preparing reporting related to bad debts.
Communicates A/R payment expectations to families in an efficient and friendly manner.
Verifies and resolves issues by determining discrepancies and errors.
Reconciles the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
Generates detailed accounts receivable reports as required
Prepares daily cash, cheque and Electronic Fund deposits.
Prepares daily deposits for a select group of Hospital services.
Replenishes Petty Cash and Float accounts.
Processes credit card payments received in Finance.
Provides coverage, if required, for other A/R job functions.
Performs other related duties as required and assigned.
QUALIFICATIONS
Post-Secondary education in a related discipline such as Finance or Accounting* (Essential)
Three (3) years of previous work experience in finance and/or accounting (Essential)
Experience in a medical office or healthcare (Preferred)
Demonstrated proficiency with computer software programs including Microsoft Office Suite (Essential)
Communicate effectively and concisely, both orally and in writing in both official languages (Essential)
Excellent organizational, interpersonal and time management skills (Essential)
Demonstrated a flexible and adaptive approach to evolving work demands (Preferred)
Detailed-oriented, strong analytical, organizational and time management skills (Essential)
Demonstrated initiative and ability to adjust priorities (Preferred)
Proactive in seeking information, improvements and efficiencies (Essential)
Previous experience with Workday (our Enterprise Resource Planning (ERP)) (Preferred)
Working knowledge of applicable occupational health and safety legislation and general knowledge of corporate/departmental policies and procedures related to health and safety (Preferred)
Criminal Record Check (Level 1) (Essential)
Bilingualism (French/English) (Essential)
*Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic/experience requirements.
Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.
CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.
Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.
We thank all those who apply, however, only those to be interviewed will be contacted.
Opened in 1914, ROM (Royal Ontario Museum) showcases art, culture, and nature from around the world and across time. Today, ROM houses more than 18 million objects, from Egyptian mummies to contemporary sculpture, from meteorites to dinosaurs. ROM is the most visited museum in Canada and one of the top ten museums in North America. It is also the country’s preeminent field research institute, with a diverse range of experts who help us understand the past, make sense of the present, and shape a shared future. Just as impressive is ROM’s facility—a striking combination of heritage architecture and the cutting-edge Michael Lee-Chin Crystal, which marks the Museum as an iconic landmark and global cultural destination.
We live on in what we leave behind.
