Job Description

Finance Business Partnering Lead - 3-Month Contract

Requirements:

Budgeting and Financial Management

• Provide input into the budgeting process and monitor utilization for the financial year according to the operational plan.
• Produce or review budget reports to ensure they accurately reflect work activity.
• Ensure financial documentation is maintained to support accurate record-keeping and legislative requirements.
• Escalate potential budget risks that may lead to increased costs or financial losses.
• Present work proposals on planned activities requiring financial resources.
• Allocate and approve expenditure.
• Collate, analyze and evaluate data to forecast expenditure and cash flow trends, making recommendations to improve the budget.
• Deliver against operational and cost targets.
• Prioritize resource allocation to minimize and reduce wastage.
• Monitor costs for the financial year according to the operational plan.
• Review cost reports and resolve or explain variances to the budget.
• Identify, control, and escalate potential risks that may lead to increased costs.
• Manage costs or expenses within the approved budget to achieve cost efficiencies.

Customer Service and Relationship Management

• Build relationships to manage expectations, share knowledge and insights, and create buy-in.
• Engage in cross-functional relationships to obtain and provide work support.
• Ensure full understanding of customer needs to deliver quality service.
• Align customer service solutions with operational plans, organizational values, and service standards.
• Communicate customer service solutions and secure buy-in.
• Ensure product knowledge and advice are technically accurate and keep customers informed of products and services.
• Resolve customer queries and complaints promptly, taking ownership of issues.
• Analyze customer feedback to propose improvements to customer service.
• Provide regular reports on service delivery against service level agreements and customer targets.

Compliance and Governance

• Ensure compliance with statutory, legislative, policy, and governance requirements.
• Implement relevant policies, governance, and practice standards across the business.
• Maintain knowledge of legislative amendments, industry best practices, and internal compliance procedures.
• Review compliance systems and procedures in response to audit findings and changes.
• Develop an understanding of risks and risk management approaches.
• Implement and provide input into governance and compliance processes and identify risks.
• Educate others and suggest improvements in compliance processes.
• Participate in specialist risk forums where required.

Process Improvement and Efficiency

• Implement and monitor business processes according to quality standards, policies, and governance requirements.
• Align processes with customer journey mapping.
• Research and consult on improvements and opportunities for technology enablement.
• Suggest innovative ideas to streamline processes, improve efficiency, and reduce redundancy.
• Monitor customer feedback reports and align processes for maximum efficiencies.

Strategic Planning and Operational Management

• Provide input into the business area tactical strategy to achieve overall business objectives.
• Develop and implement an operational plan to achieve business objectives.
• Translate business performance into actionable objectives to drive improvements.
• Participate actively in executive committee discussions.
• Translate strategy into operational targets, ensuring focus areas are communicated throughout the business unit.

Financial and Risk Analysis

• Drive enterprise risk management to manage uncertainty, opportunities, and risks.
• Provide accurate and compelling narratives about the organization's performance for external audiences.
• Ensure "one version of the truth" for all reporting, reconciling management reports across business areas.
• Review variance analyses prepared by the team, discussing major variances with business unit heads.
• Provide input and support during the development of business case financials for projects or initiatives.
• Conduct reviews for cost-reduction opportunities and analyze costs, pricing, sales results, and performance against plans.

Collaboration and Knowledge Sharing

• Build and sustain collaborative relationships with peers and stakeholders to achieve synergies.
• Participate in specialist communities of practice, contributing to knowledge sharing and organizational improvement.
• Actively share information about successes, issues, trends, and ideas to support a culture of development.