Job Description

Third-party risk management is one of the most critical and evolving disciplines in financial services — and this role puts you at the center of it. As a Vendor Management Portfolio Manager in Human Resources, you will shape how we assess, govern, and manage risk across our third-party relationships. Your work will directly influence executive decision-making, strengthen our control environment, and advance regulatory alignment across the organization. This is an opportunity to lead meaningful change, partner with senior stakeholders across risk, technology, procurement, and controls, and help build the future of third-party assurance at JPMorganChase. If you thrive at the intersection of strategy, risk, and cross-functional collaboration, we want to hear from you.

As a Vendor Management Portfolio Manager in Human Resources, you will lead the oversight and continuous improvement of our third-party assessment activities and broader assurance program. You will define and execute assurance strategies, shape operating models, and advance governance, risk management, and controls practices across the organization. Your insights and executive reporting will help us make smarter decisions about third-party risk, and your cross-functional partnerships will ensure we maintain a coordinated, forward-looking approach. This role offers you the opportunity to influence strategy, elevate how we manage third-party risk, and contribute to a culture of operational excellence and continuous improvement.

Job Responsibilities

• Lead initiatives to strengthen third-party risk assessments and control environments, identifying improvement opportunities and advising on control implementation to mitigate thematic risks
• Oversee execution of third-party assurance programs, ensuring alignment with business objectives, risk appetite, and regulatory requirements
• Prepare and deliver reporting and metrics that highlight risk trends, program effectiveness, and third-party cyber and technology risks
• Partner with control owners to establish and maintain cyber, technology, and data control requirements for third-party relationships
• Serve as a liaison across supplier management, technology risk, product security, control management, and governance teams to enable a coordinated approach to third-party risk management
• Leverage enterprise-authorized AI capabilities to support risk and control analysis, reporting, and insights while adhering to data handling and security requirements
• Promote reuse-first and AI-assisted approaches to improve control testing, issue management, and action plan processes while maintaining auditability and regulatory alignment
• Monitor industry developments, emerging threats, and evolving best practices to continuously strengthen third-party risk management
• Collaborate with legal and procurement teams to ensure cybersecurity and data protection requirements are embedded in third-party relationships
• Develop and present actionable risk insights and recommendations to senior leaders and executive stakeholders

Required Qualifications, Capabilities, and Skills

• Bachelor's degree in Information Security, Cybersecurity, Risk Management, Business Administration, or a related field
• 5 years of experience in third-party risk management, cybersecurity, technology risk, or a related discipline
• Experience working in a highly regulated industry such as financial services or healthcare
• Demonstrated ability to lead cross-functional initiatives and influence senior stakeholders
• Knowledge of third-party risk management frameworks, cybersecurity controls, and regulatory requirements
• Experience using governance, risk, compliance, and data analytics platforms such as ServiceNow, Alteryx, Tableau, or QlikView
• Experience developing and presenting risk metrics, dashboards, and executive-level reporting
• Experience partnering with legal and procurement teams on cybersecurity and data protection requirements
• Excellent communication and stakeholder management skills
• Proven ability to manage complex programs and projects in a fast-paced environment

Preferred Qualifications, Capabilities, and Skills

• Master's degree in a relevant field such as Risk Management, Cybersecurity, or Business Administration
• Professional certification such as CTPRP, CISSP, CISA, or CRISC
• Experience using enterprise-authorized AI capabilities to support risk and controls workflows
• Familiarity with regulatory expectations specific to third-party risk in financial services, including OCC and FFIEC guidance
• Experience building or transforming third-party assurance programs from the ground up
• Background in developing automation or process improvement solutions for governance, risk, and compliance workflows
• Experience managing or mentoring junior team members in a risk management function

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans