Job Description

At Signal AI, we use cutting-edge AI technology to offer clarity on decisions that shape businesses and society. We value restless curiosity, creative thinking, and diverse perspectives as we strive to become AI-native. We believe that AI is a collaborator, not just a tool, and we invite passionate individuals to join us on our journey as we continue to learn, experiment, and grow together.

About the role

Signal AI, the A.I.-powered platform for corporate reputation and risk intelligence, is hiring a Finance Associate to take ownership of the day-to-day functions of the finance team. You'll be at the center of how the finance team operates - the person who connects with customers, suppliers, and internal teams with precision and clarity. As we scale our business, we need someone who can master the fundamentals of finance operations while staying sharp in a fast-moving environment.

What's the team up to?

We've had a strong year. We embedded AI into our finance processes, completed our FY26 audit cleanly, and brought Memorandum, our new subsidiary, into our daily operations. These weren't small moves - they signal how we work: we invest in tools that multiply our effectiveness, we keep our numbers honest, and we ensure our processes can scale with the business.

What's next?

We're rolling out new invoice and PO processing software that will cut manual work. We're maintaining close partnerships with our Sales and Customer Success teams, helping them deliver sales and renewal quotes to customers. And we're stepping up our monthly reporting - more detail, more insight, more value for the people running the business.

Day-to-Day Responsibilities - What you will be doing:

• Billing and collections for customers, closely monitoring the credit control process to decrease average days to collection

• Ownership of the group finance inbox, including managing supplier relationships and connecting complex queries to the appropriate members of the team.

• Employee expenses processing and posting month-end accruals for unprocessed expenses.

• Review of commercial quotes for finance approval. Partnering with the Sales and Customer Success teams to advise on how to increase the margins on quotes.

• Updating NetSuite accounting software with details of sales orders

• Management of the Fixed Asset register, recording new purchases and disposals.

• Assistance on group audit

• Ad-hoc Project work such as updating our internal Wiki or automating repetitive processes

Who are we looking for?

• A basic understanding of accounting principles - you know what the accruals basis means and why it matters.

• Attention to detail. When you create or process financial records, they're accurate. Numbers compound; errors compound faster.

• Comfort communicating with third parties. You've talked to suppliers or customers before and can be clear, professional, and solution-oriented.

• Identifies and implements improvements to finance processes while remaining highly organised and effectively prioritising competing deadlines.

Bonus points if you also bring:

• Cross-functional collaboration experience

• Customer billing background and a track record of solving billing queries

• Hands-on work with accounting software (Netsuite experience is a real plus) and posting journal entries

Not sure you meet every requirement? Studies show that women and other underrepresented groups often hesitate to apply unless they check every box. At Signal AI, diverse perspectives strengthen our teams, drive innovation, and lead to better performance. So even if your background doesn’t align perfectly with each qualification, we encourage you to apply if you’re passionate about this role.

We're dedicated to creating an inclusive environment where every Signaller feels welcomed, valued, and heard—a place where you can truly thrive as yourself.