Job Description

👋 About Us

NALA is building Payments for the Next Billion. Faster, smarter, and fairer transfers for everyone. Since 2022, we've grown our business 120x, grown the team from 9 to 150+, raised $50M+ from top-tier investors, and were named to the Forbes Fintech 50 in 2025 & 2026.

We operate two core products:

• NALA, our consumer app makes cross-border payments cheaper, faster and more reliable for the global diaspora. Allowing users to send money from the UK, US and EU to Africa and Asia.
• Rafiki, our B2B payments infrastructure, is powering global payments.

Our team includes alumni from Wise, Stripe, Monzo, Revolut, and CashApp — operators who’ve scaled world-class products. We act with urgency, think deeply, and put our customers first always.

At NALA, this isn’t just a job. It’s ownership, impact, and the chance to change global payments forever.

Join us in building Payments for the Next Billion

🙌 Your Mission

As a Finance Associate at NALA, you will play a crucial role in supporting the finance team with day to day operations and ensuring the smooth reconciliation processing.

🎯 Your Responsibilities in this Role

• Perform daily reconciliations between internal systems and partner accounts
• Investigate and resolve reconciliation discrepancies or issues escalating complex cases appropriately
• Ensure precise reconciliation records are kept and generate reports as needed.
• Collaborate with cross-functional teams including Treasury, Operations, and Compliance
• Perform verification & processing of provider invoices & charges
• Support the finance & data team on reconciliations automation project(s)
• Support process improvements to increase efficiency and accuracy in finance operations
• Other duties as assigned periodically.

Requirements

🔥 Must-have requirements

Education & Experience

• Bachelor’s degree in Finance, Accounting, Economics, or related field
• Professional qualifications in progress are a plus (e.g., CPA, ACCA, or equivalent)
• 1-2 years of experience in finance operations, payments processing, or reconciliation roles

Skills & Competencies

• Strong knowledge of payment processing systems and financial reconciliation
• Proficiency in Microsoft Excel and Google Sheets
• Excellent problem-solving skills and attention to detail
• A proactive attitude and willingness to learn in a fast-paced environment
• Good communication skills to collaborate across departments

Work Ethic

• Proactive approach to identifying issues and driving solutions
• Strong organizational skills and time management
• Ability to work independently as well as collaboratively within a team

💪 Nice to have Requirements

• Experience dealing with cross-border payments and multi-currency reconciliations
• Proficiency with SQL to extract, filter, and aggregate millions of transaction rows independently

✅ Success in the role looks like

3-Month Metrics

By day 90, the associate fully owns daily transactional processes, understanding the underlying data trends. They autonomously manage daily reconciliations between internal ledgers and payment partners, accurately flagging discrepancies. Utilizing SQL, they efficiently investigate transaction issues and verify provider invoices and fees to prevent overpayments. They collaborate effectively across Treasury, Operations, and Compliance to resolve anomalies.

6-Month Metrics

By day 180, the associate drives automation efforts using SQL to reduce manual tasks. They contribute to finance and data team projects to automate reconciliation, optimize workflows, and streamline invoice verification. They independently resolve complex discrepancies and partner with product and engineering teams to address root causes.

➡️ Interview Process

You will need to first submit your application through our ATS Workable. There is no need to submit a Cover Letter.

If successful, you will be selected for our interview process, which has the following stages:

• Talent Screen [30 Mins]
• An initial conversation to align on your background, trajectory, and why NALA’s mission to build for the "Next Billion" resonates with you.
• Technical Problem Solving [1 Hour]
• A deep-dive session with the Hiring Manager focused on a live, role-specific growth challenge.
• We don't care about generic theory; we want to see how you navigate the fragmented payment landscapes and liquidity constraints inherent to African markets.
• Final Interview
• A final-stage interview with the hiring managers
• This is a high-level assessment of your cultural alignment with our "Customer First" philosophy, and your ability to scale within a company that has grown 120x since 2022.