Job Description

The Finance Assistant supports the day-to-day activities of the Transactional Accounting team, with a primary focus on student accounts receivable and debtor administration.

The role is responsible for maintaining accurate student and sponsor account records, processing invoices and payments, responding to account-related enquiries, and supporting the monitoring and collection of outstanding fees. Working closely with students, sponsors, and internal departments, the Finance Administrator helps ensure that student fees are administered accurately, payments are recorded correctly, and overdue balances are followed up in accordance with University procedures.


Responsibilities:

Accounts Receivable Administration

• Assist in the preparation and issuing of student invoices, tuition fee charges, and payment plans.
• Ensure invoices, charges, adjustments, and payments are accurately recorded within the finance system.
• Maintain accurate and up-to-date student and sponsor account records.
• Process and allocate incoming payments to the correct accounts.
• Investigate and assist in resolving unallocated payments and account discrepancies.
• Maintain accurate records of account activity and financial transactions.
• Assist with account reconciliations and the review of receivable balances.
• Support the preparation of aged debt and receivables reports.

Debtor Management and Collections

• Monitor outstanding student and sponsor balances.
• Contact debtors by telephone, email, text message, or written correspondence regarding overdue payments.
• Maintain records of collection activities and customer communications.
• Assist with achieving departmental collection targets through timely follow-up of overdue accounts.
• Escalate complex collection issues or disputes to senior team members when required.

Student and Stakeholder Support

• Respond to enquiries relating to invoices, payments, instalment plans, fee liabilities, and account balances.
• Provide clear and professional support to students, sponsors, firms, and internal stakeholders.
• Liaise with academic and administrative departments to resolve account-related queries.
• Support students who are considering withdrawal, interruption, transfer, or student loan funding options by providing information on applicable tuition fee liabilities

Compliance and Administrative Support

• Ensure activities are carried out in accordance with University financial procedures and policies.
• Maintain accurate records and supporting documentation.
• Assist with internal and external audit requests as required.
• Support continuous improvement initiatives within the Finance team.

To qualify for the position:

• Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or a related discipline.
• 1 to 3 years of experience in finance administration, accounts receivable, credit control, collections, and/or customer service role.
• Experience in higher education is desirable
• Experience processing invoices, payments, and maintaining financial records.
• Good working knowledge of Microsoft Excel and Microsoft Office applications.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Strong customer service and problem-solving skills.

Work Arrangement

• The first 4 months is work on site and will transition to hybrid arrangement (once a week onsite) after passing your 3rd month performance review.
• Work Location: Robinsons Zeta Tower, C5 Road, Ugong Norte, Quezon City. Office is near IPI Pasig and Tiendesitas. Office is accessible from Eastwood, C5 Road, Ortigas CBD, and Rizal areas.
• Work Schedule: Monday to Friday, 3:00 PM to 12:00 AM PH time
  
• This role is a full-time and probationary/permanent position Applicants who are currently employed, engaged in freelance work, operating a business, or working with another employer simultaneously are required to disclose this during the initial HR screening process.



By submitting your application, you consent to GUS Education PH processing your personal information for recruitment and employment purposes in accordance with applicable data privacy regulations. We are committed to handling all applicant information with the utmost confidentiality and data privacy standards.

Please note that all applications are routed through our Applicant Tracking System and are reviewed by our recruitment team. Due to the volume of applications we receive, processing times may vary, but every application is carefully considered.