Job Description
Finance Applications Manager
Department: Business Operations
Employment Type: Full Time
Location: London
Reporting To: Head of Enterprise Services
Description
Role purpose
The Finance Applications Manager is the operational owner for Centellic’s enterprise finance application ecosystem. The role provides end-to-end platform stewardship, service management and technical coordination across finance systems, integrations and adjacent source platforms, ensuring services are reliable, secure, controlled, supportable and aligned with business needs.
Sitting within Enterprise Services under the Head of Enterprise Services, the role owns the systems and their operation; Finance retains ownership of financial policy, processes, controls and transactional decisions.
Application scope
Infor OS; Infor IDM; Infor SunSystems Cloud; Infor Q&A Spindle; Sysynkt; Workday Adaptive; Navan, SAP Concur; Cobase; Avalara; PowerBI and reporting tools; and associated platform integration and middleware.
Key Responsibilities
Enterprise finance systems ownership
- Act as the accountable IT Operations platform owner for the finance application ecosystem, maintaining clear service ownership, support models, operational standards and a prioritised roadmap.
- Develop working knowledge of how each application is used by Centellic and how source data flows into SunSystems Cloud and Workday Adaptive.
- Maintain clear boundaries between IT platform ownership and Finance business process ownership, escalating decisions to the appropriate process owner.
Service management & operational performance
- Provide day-to-day application support, incident triage and problem coordination, with particular focus on month-end critical services, data feeds, posting issues and reporting dependencies.
- Monitor availability, logs, alerts, scheduled tasks, interfaces and service health; route failures to the correct source-system, technical or vendor team and track resolution against agreed targets.
- Maintain service reporting, known-error records, support procedures and operational runbooks; act as the escalation point for complex finance application incidents.
Integration & data management
- Oversee native integrations, APIs and data exchange integration across Salesforce, Sysynkt, SAP Concur, Navan, Workday/ADP, SunSystems Cloud and Workday Adaptive Planning from Infor Sun.
- Coordinate teams in Finance, IT Operations, CRM and external suppliers to diagnose data quality, synchronisation and integration failures without assuming unauthorised development ownership.
Access, security, risk & compliance
- Coordinate SSO and identity-group administration, while administering application-level roles and permissions, including finance-specific access profiles and segregation of duties.
- Operate joiner, mover, leaver, privileged access and periodic access review controls; maintain auditable records of approvals, configuration and security changes.
- Partner with IT Operations, CRM, Finance to support encryption, supplier assurance, audit evidence, risk treatment, regulatory obligations and secure handling of financial and payroll data across all platform and integration architecture and environments.
Change, configuration & service continuity
- Apply formal change and configuration control across finance applications, ensuring business approval, cross-functional impact assessment, testing, communications, rollback planning and controlled release to production.
- Maintain environment and configuration alignment across production and test where applicable, including chart of accounts, analysis codes and other governed reference data.
- Own operational readiness for upgrades, patches, enhancements and new applications, including documentation, knowledge transfer, training, acceptance criteria and project closure.
- Maintain business continuity and disaster recovery arrangements for integrated platforms, including recovery dependencies, fail-over procedures and periodic validation.
Vendor, commercial & stakeholder management
- Manage operational relationships and escalations with Infor and other finance application suppliers, coordinating third-line support and minimising avoidable chargeable intervention.
- Track licences, consumption, renewals, support entitlements and run costs; identify opportunities for licence and service cost optimisation.
- Build effective relationships with Finance leadership, system process owners, technical teams and vendors, providing clear service, risk, change and roadmap communications.
Automation, improvement & roadmap
- Identify automation and process improvement opportunities with Finance process owners, ensuring automation reflects approved controls and operating requirements.
- Support enterprise automation and AI initiatives led through Enterprise Services where these can improve finance application operations, monitoring or user experience.
- Contribute operational insight to the finance systems strategy and roadmap, ensuring new capabilities are supportable, governed and scalable.
Skills Knowledge and Expertise
Access, security, risk & compliance
- Coordinate SSO and identity-group administration, while administering application-level roles and permissions, including finance-specific access profiles and segregation of duties.
- Operate joiner, mover, leaver, privileged access and periodic access review controls; maintain auditable records of approvals, configuration and security changes.
- Partner with IT Operations, CRM, Finance to support encryption, supplier assurance, audit evidence, risk treatment, regulatory obligations and secure handling of financial and payroll data across all platform and integration architecture and environments.
Change, configuration & service continuity
- Apply formal change and configuration control across finance applications, ensuring business approval, cross-functional impact assessment, testing, communications, rollback planning and controlled release to production.
- Maintain environment and configuration alignment across production and test where applicable, including chart of accounts, analysis codes and other governed reference data.
- Own operational readiness for upgrades, patches, enhancements and new applications, including documentation, knowledge transfer, training, acceptance criteria and project closure.
- Maintain business continuity and disaster recovery arrangements for integrated platforms, including recovery dependencies, fail-over procedures and periodic validation.
About Centellic
Centellic stands at the center of the markets it serves, empowering organizations with indispensable data and insight to make critical decisions on growth, risk and opportunity.
Through proprietary data, deep market expertise and AI-enabled technology, our platforms are embedded in client workflows. That capability is underpinned by our events, which bring the market together to share perspective and deepen understanding of the issues shaping each sector. Together, they give organizations earlier visibility of emerging trends, and the clarity and confidence to act when decisions matter.
At Centellic, we’re a global intelligence and information services business, setting the standard for how critical business decisions are made.
Why Centellic?
At Centellic, we help our clients make better decisions, and our people are at the heart of that work. Every individual plays an important role in this, bringing curiosity and high standards to everything they do.
Those who thrive here take ownership, care deeply about their work and are committed to excellence. Standards are high because our people set them that way. And while we have decades of expertise, we are still growing, pushing and building something extraordinary.
Centellic’s advantage is our people and the culture we’ve created together. It’s an environment where individuality is encouraged, relationships are genuine, and there’s a strong sense of purpose in what we’re building together. Collaborative, respectful and driven, we take our work seriously without taking ourselves too seriously.
Benefits
Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:
Start of employment:
- Eye care
- Employee Assistance Programme
- A day off for your birthday
After 3 months employment:
- Pension (4% employer contribution and 4% employee contribution)
After 4 months employment:
After probation:
- Cycle to work scheme
- Season ticket loan
- £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
- Puregym access
- Perks at work platform access
After 1 year service:
Additional Perks:
- Company socials
- Access to Employee Affinity Networks
- Mentoring scheme
- Volunteering Day
- Mortgage Advice
- Work from anywhere (2 weeks)
- Generous parental leave
We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.
‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’
