Job Description

Company Description

Location: Basingstoke (Hybrid working, 3 office days per week)

Employment Type: Full time / Permanent

Why Join Us?

• Annual bonus, free AA breakdown membership from Day One and access to a wide range of employee discounts
• Build experience across credit control, invoicing and wider finance operations in a varied role
• Help maintain accurate customer accounts and reduce overdue debt, supporting smooth financial operations

Company Description / Business Unit

For over a century, The AA has been keeping Britain moving. Today, millions of drivers trust us to be there when it matters most, and we're equally committed to supporting the people who make that possible. With a 4.5-star Glassdoor rating, we've built a culture where colleagues are empowered to grow, collaborate and make a real impact for our customers on every journey. Which has been recognised by Sunday Times “Best Places to Work” for the last two years.

Job Description

As a Finance Administrator specialising in Credit Control, you’ll support the day to day running of operational finance. From following up outstanding invoices and monitoring aged debt to maintaining customer records, your work will help keep information reliable and processes moving.

You’ll also work with DriveTech account holders and colleagues across finance, contributing to invoicing, banking, reporting and month end activities.

Key Responsibilities

• Follow up outstanding customer invoices by phone and email, and issue monthly statements to support timely payment.
• Maintain accurate customer ledgers, allocate receipts and monitor aged debt so the team can identify and reduce overdue balances.
• Work with DriveTech account holders to review accounts and resolve queries, helping keep customer information and payments on track.
• Prepare invoice backing data, manual invoices and credit notes within agreed timescales to support accurate billing.
• Carry out customer credit checks, set up and update accounts in Microsoft Dynamics NAV, and process refunds to keep customer records current.
• Process daily banking entries, support weekly payment runs and complete month-end activities accurately and on time.
• Collaborate with the wider finance team on shared mailboxes, audit requests, reporting and holiday cover to maintain a reliable service.

Qualifications

• A good understanding of accounting principles, processes and accurate financial record keeping.
• Confidence working with numbers, gathering information and analysing data.
• Good working knowledge of Excel and Microsoft Dynamics NAV.
• An organised, methodical approach with close attention to detail and the ability to prioritise competing deadlines.
• A proactive, collaborative approach, with the confidence to work independently and identify practical improvements.
• Experience supporting credit control, customer ledgers or invoicing activities.
• Experience of month-end processes or finance audit support.

Additional Information

Belonging at The AA

At The AA, we value the unique perspectives, experiences and ideas that our people bring. We've nurtured a workplace where everyone feels valued, respected and empowered to do their best work.

Through our employee communities and inclusion initiatives, we’ve created opportunities for people to connect, share experiences and influence positive change across the business. This is a place where your voice matters and where you can belong, grow and succeed.

Driven by People, Rewarded by Benefits

We believe in rewarding our people. That's why we offer a comprehensive benefits package including;

• 25 days' annual leave plus bank holidays, the option to buy additional holiday
• Up to 7% employer pension contribution
• Free AA breakdown membership from Day One with 50% discount for family and friends, discounts on AA products including car and home insurance
• 24/7 GP access and wellbeing support for you and your family
• A wide range of employee discounts, including our popular car salary sacrifice scheme

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