Job Description

Essential Functions and Responsibilities:

• Analyze and apply bank receipts to the AR ledger in a timely and accurate manner, ensuring clean reconciliations and visibility across systems.
• Own collections for past-due invoices and disputes, proactively identifying patterns and aging trends that may indicate underlying issues.
• Investigate chargebacks and deductions, triangulating data from customer portals, internal systems, and backup documentation to validate and resolve disputes efficiently.
• Communicate cross-functionally to understand operational drivers behind payment issues and recommend corrective actions to business partners.
• Perform root cause analysis on recurring disputes or delays; escalate process issues, flag anomalies, and suggest workflow improvements.
• Compile documentation for invalid deductions and build evidence-based claims to recover outstanding amounts.
• Monitor aging schedules and ensure no unresolved deductions exceed 120 days, using prioritization tools and automated alerts where applicable.
• Assist in preparing and using data-driven reports and dashboards, using tools like Excel (Pivot Tables, VLOOKUPs), Power BI, and SharePoint to visualize trends and drive accountability.
• Support continuous improvement by maintaining and enhancing SOPs for all major AR processes.
• Contribute to a collaborative and performance-driven team culture in alignment with the company's values.

Qualifications

• Bachelor’s degree in accounting , Finance, or Business.
• Minimum 1 year of experience in AR, collections, chargeback analysis, or deduction management — manufacturing industry experience preferred
• Critical thinker with a sharp eye for patterns, inconsistencies, and root causes in financial data.
• Strong problem-solving skills and the ability to translate raw data into actionable insights.
• Fluent in Excel (VLOOKUPs, pivot tables), Outlook, Word, Power BI, and SharePoint.
• SAP experience preferred.
• Strong communication skills (written and verbal) and an ability to work effectively with both internal teams and external partners.
• Self-starter with a continuous improvement mindset, able to work independently and adapt in a dynamic environment.
• Willingness to support urgent needs on occasional evenings or weekends.
• Must be willing to work night shift schedules (US hours) and during PH Holidays.
• Must be able to work at Alabang, Muntinlupa when work in the office resumes.