Job Description

Bank of Singapore opens doors to new opportunities.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

This role supports the Financial Intermediaries (FIM) segment, encompassing both servicing and review responsibilities. It is responsible for seamless onboarding, maintenance, and lifecycle management of FIM relationships. The candidate will work closely with internal stakeholders, including Front Office, Business Risk and Governance, Policy and Procedures,Compliance, Operations, Legal and Technology, to deliver practical solutions, improve processes and support sustainable FIM business growth.

• Support FIM onboarding, maintenance and lifecycle management by coordinating with internal stakeholders and ensuring records are accurate, complete and up to date.
• Support and conduct periodic FIM reviews by preparing review packs, completing checks and following up on outstanding items to ensure timely completion and consistent standards.
• Partner with Front Office, Business Risk and Governance, Policy and Procedures, Compliance, Operations, Legal and Technology to resolve FIM matters and drive process improvements.
• Act as a key contact point for Front Office on FIM segment matters, providing clear guidance and ensuring alignment with the bank’s policies and procedures.
• Maintain FIM governance controls, including reviewing exception requests, tracking open items, follow-ups, and completion status.
• Prepare clear governance summaries, dashboard inputs and management updates to support oversight, decision-making and issue resolution.
• Keep FIM governance registers, trackers and procedural documents updated to support audit readiness, management oversight and consistent execution.
• 5 years of experience in business support, governance, risk, compliance or control function within a financial institution.
• Good understanding of banking policies, regulatory expectations, governance standards and control practices.
• Good understanding of financial intermediaries, client lifecycle management and related servicing processes.
• Analytical, meticulous and attentive to details, with the ability to follow through on open issues.
• Good communicator and team player who can work with multiple stakeholders and provide practical support to Front Office and control functions.
• Proficient in Microsoft Office, with strong Excel and PowerPoint skills preferred. VBA and Power BI knowledge will be an added advantage.