Job Description

Transitions, a program of the Recovery Services Bureau is a 30-day crisis stabilization program for homeless men and women with substance use disorders. As a seven-day/24 hour-a-day facility, there are three shifts that make use of Fill-in Counselors. Duties vary from shift-to-shift. The following is a list of some of the responsibilities that a Fill-In Counselor may have through the course of employment.
Duties

• Develop positive professional relationships with clients to facilitate care.
• With assistance from permanent staff, Fill In Counselors ensure overall safety of clients and environment.
• Respond to emergencies and crisis situations according to appropriate policy.
• Assist in monitoring the daily operation of the program. Duties many include distributing and collect linen, monitoring meals, performing rounds. Assist clients with daily living tasks as needed and / or requested.
• Perform various administrative tasks such as maintaining accurate records (bed registers, bar slips, log notes, answering phones, relaying messages and information).
• Transport clients and staff during scheduled shuttle trips following the authorized driver guidelines.
• Transporting clients to various activities and appointments when authorized and where appropriate.
• Search clients for contraband upon arrival at site.
• Attend required meetings, at least one Fill-In Counselor meeting per quarter and trainings.
• Fill-ins must work at least 2 shifts per month. Perform other duties as assigned.

Qualifications

• Associate Degree or High School Diploma/GED and one year of related experience. Experience working with substance use disorders' clients preferred.
• Experience working with diverse ethnic, racial and economic populations required. Bilingual preferred.
• Prior experience working with homeless and dually -diagnosed clients helpful. Able to follow directions and work harmoniously with staff and guests.
• Valid MA driver's license and safe driving record required.
• Computer literacy a plus. Strong written and verbal skills required.
• Transitions is a 24-hour operation- Punctuality, professionalism and respect for guests and staff are expected.