Job Description

File Handler - Military Deafness

Application Deadline: 10 July 2026

Department: Legal

Employment Type: Permanent - Full Time

Location: Birmingham

• The team of 130 specialists operates across the UK, acting for all four of the major legacy insurers, as well as large corporate and public sector bodies.
• They provide a full-service disease offering; combining high-level strategic support and an experienced scalable volume proposition that deals with all types of disease claims, long and short tail.
• The team provides clients with crucial insight into current trends, and how they can improve strategy and reduce claim costs.
• From low value/high volume NIHL claims to group-action abuse claims, the team has the expertise, experience and innovative approach required to handle claims and ensure indemnity spend it kept to a minimum.
  
  

• Be part of a fast-growing, respected team where your work makes a difference.
• Access career development, mentoring, and leadership opportunities.
• Work in a friendly, professional environment that values innovation, collaboration, and results.

Key Responsibilities

• Manage your caseload efficiently, reviewing documents and evidence, handling disclosure, preparing reports, and progressing claims.
• Become proficient in assessing causation on military NIHL cases.
• Assessing quantum, to include PSLA, Smith and Manchester and Special Damages.
• Maintain strong relationships with clients, stakeholders, and colleagues, providing clear instructions and effective communication.
• Ensure all work aligns with SRA Standards & Regulations and Davies Firmwide Values.

Skills, Knowledge & Expertise

• Experience in handling NIHL disease claims.
• Effective negotiator with excellent interpersonal, listening, and communication skills.
• Highly self-motivated, able to prioritise, organise, and work under pressure while maintaining attention to detail.

Job Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets