The Field Training Manageris responsible fordriving operational excellence by equippingfranchisees and theirabove-restaurant leadership with the knowledge and tools necessary to implement and sustain training systems effectively. This role ensures that leadership teams are well-versed in brand standards, training programs, and best practices to enhanceguestexperience and drive business performance. The Field Training Manager serves as a key resource in fostering a culture of learning and continuous improvement across assignednetworkswhile collaborating with the training development team,training technologyand restaurant experienceteamsfor contentevolutionand implementation. This role will also work closely with a dedicated team responsible for new restaurant openings and new franchise onboarding to ensure alignment in training initiatives.
Responsibilities:
Plan and implementkeybrand training initiatives to ensure consistency andoperationaleffectiveness.
Develop strategic partnerships and provide consultation with field leadership,leveragingdata-driven insights to improve training impact.
Support franchise business reviews by assessing trainingsystems andeffectiveness andidentifyingopportunities for improvement.
Deliver leadership development trainingand equip franchise networks to tactically deliver leadership development training to their organizationthrough both virtual and in-person training experiences.
Support franchisees in driving operational excellence by providing guidance, resources, and training to ensure adherence to brand standards and best practices.
Partner with franchisees to develop and implement engagement programs that foster a culture of learning, continuous improvement, and team member development.
Build strategic partnerships and consult with franchisees to ensure alignment with training strategies and operational goals.
Collaborate with cross functional partners across the organization to support training and operation initiatives and projects.
Other duties as assigned; New restaurant training, testing, video/photo shoots, subject matter expert, other tasks that are related to training or development for INSPIRE BRANDS, INC
Ensures effective use of G&A expenses within parameters set by department leaders.
Complete all administrative functions and requirements of the positionin a timely manner
Requirements:
Bachelor's degree in related fieldor 3+ years of experience in training, operations, or leadership roles within the restaurant, hospitality, or retail industry.
Knowledge,Skillsand Abilities
Strong facilitation and presentation skills with the ability to engage and develop leadership teams.
Proven ability to deliver and support training programs that drive performance at the leadership level.
Excellent interpersonal and communication skills with the ability to influence and inspire others.
Strong organizational, planning, timemanagementand project management skills with attention to detail.
Proficiencyin Microsoft Office Suite and familiarity with Learning Management Systems (LMS) preferred.
Passion for developing leaders and fostering a culture of continuous learning.
Change Management
Demonstrates strategic thinking with strong problem-solving skills.
Ability to work independently with minimal supervision and able to prioritize tasks accordingly.
Travel Requirement
Ability to travel up to 75% of the timeto meet the needs of the business.
Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
