The Field People & Culture Training Leader provides strategic insight around training, leadership, and people development to restaurant operations leaders for US Field markets. This role will drive impact across multiple channels of the Taco Bell business by making important decisions related to people and leadership development processes, content, and delivery best practices that move the department and the brand forward. The position will provide leadership and coaching to key stakeholders within the field and be responsible for the support and execution of various training programs. Success looks like enhancing brand people development practices, stimulating behavior change across multiple brand levels, closing any gaps in restaurant training and development, and influencing a return on training investment. This role will help support Taco Bell’s commitment to brand excellence by fostering a people-centric culture, inspiring inclusivity, and fueling business growth through people. Candidates must live within an equity market.
“Candidates must reside within close proximity to one of the following regions: Ohio, Washington DC, Virginia, North Carolina, South Carolina, or New York.”
The Day-to-Day:
• Partner with P&C, L&D, and Operations to establish consistent restaurant training, tracking, and certification expectations within the US field teams
• Provide coaching and support to multiple restaurant stakeholders on how to measure and improve employee development, training, and engagement
• Work as a strategic partner with Market Leaders, Area Coaches, and Restaurant General Managers regarding the success and opportunities for people development
• Identify and scale training and people development best practices
• Utilizes appropriate resources to draw conclusions, deliver feedback, and provide recommendations to multiple cross-functional brand stakeholders on how to deliver, measure, and improve employee development and training
• Facilitate in-person and/or virtual training that motivates, builds competencies, and improves individual/restaurant performance
• Collect and analyze data gathered from training/people development technology platforms to assess training completion, impact and transfer of learning
• Obtain, organize, and/or develop training procedure manuals, guides, or course materials, such as handouts or visual materials
• Prioritize restaurant people development through strategic bench planning and deploying specific leadership training initiatives
• Collaborate cross-functionally, with sister brands, and international partners to develop training and development processes that will increase consistency, improve execution, and positively impact return on investment
“Candidates must reside within close proximity to one of the following regions: Ohio, Washington DC, Virginia, North Carolina, South Carolina, or New York.”
Is this you?
• Education: Bachelor's degree in business administration, human resources, organizational development, I/O psychology, instructional design, or a related field.
• Experience: At least 5 years of experience in training and development preferred. Previous QSR, restaurant operations, hospitality, or retail industry experience is a plus.
• Knowledge: Knowledge of training theories and best practices, instructional design, adult learning principles, human resources bench planning, and training program design and delivery, including developing training goals/objectives, instructor guides and associated materials.
• Skills: Excellent communication, facilitation, and presentation skills. Proficient in Microsoft Office Suite (Outlook, PowerPoint, Excel, etc.). Strong relationship-building and influencing skills across diverse stakeholder groups. Skilled at collaborating with cross-functional teams, working independently, and adapting to changing priorities. Strategic thinker with a demonstrated track record of implementing scalable training solutions that meet current business needs.
• Abilities: Ability to travel by car or plane to deliver training classes to brand leaders (20-50% travel). Ability to sit or stand for an extended duration.
• Candidates must reside within close proximity to one of the following regions: Ohio, Washington DC, Virginia, North Carolina, South Carolina, or New York.
Work-Hard, Play-Hard:
• Hybrid work schedule and year-round flex day Friday Note: Remote/hybrid expectations will be discussed during the kickoff meeting with your Talent Advisor & P&CBP.
• Onsite childcare through Bright Horizons
• Onsite dining center and game room (yes, there is a Taco Bell inside the building)
• Onsite dry cleaning, laundry services, carwash,
• Onsite gym with fitness classes and personal trainer sessions
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering
• Generous parental leave for all new parents and adoption assistance program
• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care
• Discounts, free food, swag and… honestly, too many good benefits to name
Salary Range: $80,000-$100,000 annually + bonus eligibility + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Take a seat at our table. Bring your voice. Bring you, just as you are. We want you to be your best self!
Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.
Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.
US Job Seekers/Employees - To view the "Know Your Rights" poster, click here You may also access Habit Burger & Grill ’s Pay Transparency Policy Statement.
Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.
California Residents: For more information about the categories of personal information we collect from you and how we use, sell, and share that information, please see our Privacy Notice for California Employees here
Yum! Brands, Inc., based in Louisville, Kentucky, and its subsidiaries franchise or operate a system of over 60,000 restaurants in more than 155 countries and territories under the Company’s concepts – KFC, Taco Bell, Pizza Hut and the Habit Burger Grill. The Company's KFC, Taco Bell and Pizza Hut brands are global leaders of the chicken, Mexican-style food, and pizza categories, respectively. The Habit Burger Grill is a fast casual restaurant concept specializing in made-to-order chargrilled burgers, sandwiches and more.
What makes Yum! a great place to work? It's our people. As the world's largest restaurant company, we invest in people capability so that our global workforce can make the most of their careers. With ongoing opportunities for personal and professional success, we've built a culture that rewards and recognizes great effort while providing the flexibility that is so important to all of us.
