Job Description

Location: :Canada-NS, Bedford, Western Pkwy (CU)

Who are we?

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

The Utility Implementation Coordinator (Field Technician) is responsible for coordinating, tracking, and facilitating utility infrastructure projects from initiation through completion. This role serves as the primary point of contact between internal stakeholders, utility companies, field resources, contractors, and customers to ensure projects are delivered safely, on schedule, and in accordance with customer and regulatory requirements.

What will your job look like?

Will manage multiple projects simultaneously, monitor workflow and performance metrics, coordinate permitting and utility approvals, maintain project documentation, and ensure all deliverables are completed accurately and on time.

All you need is...

• Liaise with utility companies, municipalities, contractors, and customers
• Coordinate joint staking activities and utility scope reviews
• Manage utility permits, locates, easements, and approval requirements
• Identify project risks and escalate issues as required
• Track project status and provide updates to management and customers
• Frequent travel within designated area
• Ensure compliance with company safety policies, customer requirements, and industry standards
• Valid Class 5 Nova Scotia Drivers license

Must have skills:

• Strong organizational and time management skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office Suite, including Excel
• Excellent verbal and written communication abilities

Nice to have skill:

• Experience coordinating utility, telecommunications, construction, or infrastructure projects
• Telecommunications outside plant (OSP) experience

Why you will love this job:

• You will have a wide scope of activities
• You will have excellent products and solutions
• You will have scope for professional development

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce