Pomeroy

Field Technician

Pomeroy  •  Plano, TX (Onsite)  •  3 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

WALK-IN CENTER IT FIELD TECHNICIAN (IQ BAR)

--------------------------------------------------------

Key Requirements:

  • Strong foundational knowledge of Information Technology, including hardware, software, and basic network troubleshooting
  • Hands-on experience with desktop support, end-user assistance, and ticket management systems
  • Ability to quickly learn and adapt to new technologies, tools, and evolving processes
  • Strong problem-solving skills and attention to detail
  • Excellent communication and customer service skills

Preferred Qualifications:

  • Previous experience in a Help Desk or Desktop Support role
  • Familiarity with enterprise environments (AD, ticketing tools, device imaging, etc.)
  • Understanding of IT service management processes and best practices

Core Expectations:

  • Provide reliable on-site technical support to end users
  • Maintain a professional and customer-focused approach
  • Demonstrate flexibility and a willingness to adapt to change in a fast-paced IT environment
  • Collaborate effectively with team members and leadership
#LI-DNI
Pomeroy

About Pomeroy

Technology is mission-critical to your business so it must work — continuously.

Everything we do — every assessment, every equipment procurement, every service outcome — is focused on keeping your organization running smoothly and staying productive. Your dedicated Pomeroy team carefully monitors your workplace so we not only optimize efficiencies but also pre-empt issues before your work is interrupted.  We’re where you need us, ensuring business continuity often before the effects of an issue are ever felt.  When something does happen, we immediately jump in and get your business technology back to full speed. You can be confident that a Pomeroy partnership brings the right level of tailored IT support specific to your business. And as your business grows and the world changes, we help evolve your IT capabilities so your business runs non-stop into the future.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hebron, Kentucky
Year Founded
1982
Social Media