Latitude Inc

Field Technician

Latitude Inc  •  Harrisburg, PA (Onsite)  •  4 days ago
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Job Description

About the OpportunityA well-established technology integration company is seeking an experienced Field Service Technician to support clients across a local service area. The organization specializes in the design, installation, and support of custom audio-visual and integrated technology solutions across corporate, education, government, and institutional environments. This is a client-facing, field-based role ideal for someone who enjoys problem-solving, working independently, and delivering exceptional technical service.
The Field Service Technician is responsible for providing on-site service, preventive maintenance, troubleshooting, and repair of integrated audio-visual systems. This individual will travel to customer locations within driving distance (mileage reimbursed) and serve as a trusted technical resource for clients. There is a shared on-call rotation; however, after-hours calls are rare.

Key Responsibilities

  • Perform on-site service calls and preventative maintenance at customer locations
  • Troubleshoot and repair complex audio, video, and control systems
  • Diagnose and replace components including projection systems (LCD/DLP/CRT), switchers, and control interfaces
  • Install, modify, and test integrated AV systems
  • Support system commissioning and provide installation assistance as needed
  • Provide technical phone support to clients and internal teams
  • Coordinate product returns and exchanges
  • Complete service documentation including work orders, reports, and expense tracking
  • Maintain strong customer relationships and represent the company professionally in the field
  • Assist in promoting service capabilities within the assigned territory

What we're looking for

  • Hands-on experience troubleshooting and servicing audio-visual systems
  • Experience working with integrated AV, control systems, and video/audio distribution
  • Strong diagnostic and problem-solving skills
  • Comfortable working independently at client sites
  • Valid driver’s license and reliable personal vehicle (mileage reimbursed)
  • Strong communication and customer service skills
Latitude Inc

About Latitude Inc

Company Summary

Latitude is a Human Resource Consulting Firm headquartered in Hanover, MD with an office in Winter Park, FL. Latitude provides consulting services to a wide range of industries (Technology, Engineering, Scientific, Communications) in both the Private and Public Sectors. We are a contract, contract-to-hire and direct placement personnel agency providing clients with skilled professional employees of all skill levels.

Latitude provides its services to businesses in the Beltway Corridor, Washington DC, Maryland, and Northern Virginia regions. However, we are not limited to these areas as we will work with Nationwide Clients. As a company, Latitude differs from other temporary and permanent placement agencies because of the experience of it's owners and the talent and professionalism of it's employees.

With 30 plus years of experience, Latitude's Management team understands what is required to service the needs of the most complex clients and organizations. Our recruiters and consultants are chosen based on their experience and track records within the industry. This commitment to excellence will ensure successful results and most importantly cost efficiency for our client.

Latitude provides each of the following services for all clients and tailors these services to the particular needs of the client.

• Individualized recruiting and reference checking

• Skills evaluation and preliminary interviewing for each employee

• In person screening prior to client interview

• Background checks and drug tests at client request

• Software and technical testing

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Hanover, MD
Year Founded
Unknown
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