Latitude Inc

Field Technician

Latitude Inc  •  Baltimore, MD (Onsite)  •  25 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.
17
AI Success™

Job Description

A well-established, family-owned healthcare technology company is seeking a Field Service Technician to support a growing client base across the Baltimore region. The organization provides personal emergency response systems designed to support seniors and individuals who require in-home safety monitoring.

Key Responsibilities

  • Install, configure, and service personal emergency response systems in client homes
  • Reset or replace equipment as needed and ensure devices are functioning properly
  • Provide friendly and patient support to seniors and individuals with disabilities
  • Troubleshoot basic device issues and respond to service requests
  • Maintain professional communication with clients and internal staff
  • Occasionally assist with training or supporting technicians in other regions (travel expenses covered)
  • Respond to equipment-related service calls when scheduled

Qualifications

  • Reliable personal vehicle and willingness to travel within the Baltimore region
  • Comfortable driving to service locations, including occasional longer trips (up to 2–3 hours round trip)
  • Strong communication and customer service skills
  • Professional, dependable, and comfortable working with seniors in their homes
  • Ability to work independently and manage appointments efficiently
  • Basic technical comfort with electronic devices (training provided)
Latitude Inc

About Latitude Inc

Company Summary

Latitude is a Human Resource Consulting Firm headquartered in Hanover, MD with an office in Winter Park, FL. Latitude provides consulting services to a wide range of industries (Technology, Engineering, Scientific, Communications) in both the Private and Public Sectors. We are a contract, contract-to-hire and direct placement personnel agency providing clients with skilled professional employees of all skill levels.

Latitude provides its services to businesses in the Beltway Corridor, Washington DC, Maryland, and Northern Virginia regions. However, we are not limited to these areas as we will work with Nationwide Clients. As a company, Latitude differs from other temporary and permanent placement agencies because of the experience of it's owners and the talent and professionalism of it's employees.

With 30 plus years of experience, Latitude's Management team understands what is required to service the needs of the most complex clients and organizations. Our recruiters and consultants are chosen based on their experience and track records within the industry. This commitment to excellence will ensure successful results and most importantly cost efficiency for our client.

Latitude provides each of the following services for all clients and tailors these services to the particular needs of the client.

• Individualized recruiting and reference checking

• Skills evaluation and preliminary interviewing for each employee

• In person screening prior to client interview

• Background checks and drug tests at client request

• Software and technical testing

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Hanover, MD
Year Founded
Unknown
Social Media