Job Description

Primary Location

Epping, VICServiceStream is seeking a hands-on Field Supervisor to support ONM operations, overseeing field teams and service partners across live telecommunications networks.

About the Role

Field Supervisor – Telecommunications (ONM)

Lead crews. Own the network. Deliver safely and on time.

Are you an experienced Telecommunications Field Supervisor who knows the realities of external plant work and contractor management? Do you thrive in a role where safety, quality, and delivery actually matter on the ground?

About the Role

In this role, you’ll take ownership of day-to-day field operations, supervising internal crews and subcontractors across a diverse portfolio of telecommunications projects. You’ll be in the field — conducting site assessments, inspections, quality audits, and ensuring all works are delivered to design specifications, safety standards, and KPI targets.

This is a role for someone who understands external plant networks, can read and interpret designs, and is confident managing subcontractors, defects, and deadlines.

What You’ll Be Doing

• Lead, direct and supervise field staff and subcontractors across live networks

• Conduct site assessments, surveys, inspections and quality audits

• Manage construction scheduling to meet commitment dates and client SLAs

• Review and build to approved telecommunications design standards

• Ensure all works meet OH&S, quality, and compliance requirements

• Complete and submit all field artefacts accurately and in real time

• Provide shoulder-to-shoulder training, coaching and mentoring

• Manage subcontractor compliance, performance, defects and KPIs

• Liaise with clients, customers and public authorities

• Participate in on-call coverage as required

What We’re Looking For

You’ll be someone who’s spent years in the field and understands how networks are actually built and maintained.

Essential experience includes

• 5+ years working within external plant telecommunications networks

• Strong background supervising subcontractors and field crews

• Proven experience with civil construction, cable hauling and fibre

• Hands-on experience across HFC, FTTN, FTTC and FTTP environments

• Solid understanding of site assessments and construction standards

• Track record managing operational performance, KPIs and defects

• A strong focus on safety, quality and compliance

Industry-recognised accreditations are advantageous.

Why ServiceStream

At ServiceStream, we operate as ONE TEAM. Safety comes first, delivery matters, and accountability is real. You’ll be trusted to make decisions, supported by leadership, and empowered to run your area like it’s your own.

If you’re ready to step into a role where your field experience is valued, and your leadership makes a visible difference every day — we want to hear from you.

Department

Field Services

How to Apply

If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.