In 2017, after more than ten years in the lift industry across Europe and Asia, Benoît Dupont noticed a system stuck in its ways where speed takes priority over quality and frontline teams remain invisible.
With Jade Francine and Tristan Foureur, he founded WeMaintain to put technology, trust and people back at the heart of building maintenance. Their ambition: give technicians back their autonomy, rely on in-house IoT technology, and deliver a service designed for users and clients.
Based in Paris, London, Singapore and Hong Kong, we maintain lifts, escalators, automatic doors and fire safety systems. With 300+ employees, we combine on-the-ground expertise with data-driven management to deliver high-performing, transparent, and sustainable maintenance.
We don’t just maintain buildings. We transform how they’re operated.
Because here, you don’t have to choose between autonomy and stability.
Large groups often offer stability, but little room to manoeuvre. Smaller organisations allow more freedom, but sometimes without clear direction.
At WeMaintain, we strike the right balance:
Real autonomy, with modern tools and strong support
A culture built on trust, transparency and respect
Genuine opportunities for growth and internal mobility
A team that values commitment, perseverance and the drive to make things happen
And our values guide us every day:
Care: Working with respect and kindness, internally as well as with our customers
Grit: Seeing things through, with high standards and determination
Uniqueness: Daring to be yourself, sharing your ideas and challenging the status quo
We are looking for a Field Specialist to join our Operations team in Singapore.
In this role, you will be responsible for delivering high-quality maintenance and technical support on lifts and escalators, while ensuring a strong level of service, safety, and communication with our clients. You will play a key role in maintaining performance standards, improving reliability, and representing WeMaintain on the ground.
As a Field Specialist, you will:
Perform scheduled maintenance, troubleshooting, parts replacement, and minor repairs on lifts and escalators
Handle 24/7 call-back duties on a rotating shift basis, ensuring timely and professional interventions
Support inspections, annual checks, and 5-year load testing where required
Communicate proactively with clients and internal teams on the status of equipment and ongoing interventions
Contribute to field excellence by supporting sales visits, assessing maintenance needs, and sharing technical insights
You’re a great fit if you:
Have relevant technical training in lift or escalator maintenance (or equivalent hands-on experience)
Have solid experience in servicing, troubleshooting, and repairing lift and/or escalator systems
Are rigorous, safety-focused, and comfortable working in a fast-paced field environment
Communicate clearly with both clients and internal teams
Take pride in delivering high-quality work and building trust with customers
You have experience in the Singapore market or similar regulatory environments
You’re comfortable working with digital tools and maintenance platforms
You can work in English (additional languages are a plus)
You bring a strong sense of ownership and a proactive mindset on the field
You deliver reliable, high-quality maintenance aligned with contractual KPIs
You build strong relationships with clients through clear communication and professionalism
You take ownership of your route and interventions with autonomy and accountability
You actively contribute to improving ways of working and supporting team performance
Strong support from your manager and team
Internal mobility opportunities across teams and locations
A mission-driven company with a high bar for quality and safety
Competitive salary, overtime compensation, and shift allowances
Private healthcare and local benefits
Tools and equipment needed to perform your role effectively
Every application is reviewed carefully. Let us know who you are, what attracts you to this role, and what you’d like to build with us.
We value motivation, curiosity and potential over a “perfect” background.
To apply, click the “Apply” button below and answer a few questions in the form. It’s quick, and it helps us get to know you better.
At WeMaintain, we value diversity, encourage personal development, and are committed to inclusion. Whatever your background, story or identity, you are welcome to apply.
An initial phone call with Evin (Head of Operations) - 30 mins
👉 To get to know each other, understand your background and expectations
An interview with the team at our offices - 45 mins
👉 A chance to discuss the role in detail, your expertise, and our projects
A final conversation with 2 to 3 WeMaintain team members - 30 mins
👉 To confirm we share the same vision, values, and the desire to work together
Welcome to the team! 🎉
At WeMaintain, we believe smarter buildings start with the right people + tech.
Founded in 2017 in Paris, we set out to fix what was broken in building operations: outdated processes, limited data, and a system that often overlooked the people who make buildings work.
We combine AI-driven insights, in-house IoT technology, and field expertise to deliver predictive maintenance and modernisation solutions for lifts, escalators, fire safety systems, and automatic doors.
Our product ecosystem supports every stakeholder:
– An App built for engineers in the field
– A customer platform for asset managers and building owners
– A back-office system for operations teams
– And Maximize, our independent IoT monitoring solution providing predictive insights across all equipment types, brands, and models.
With this end-to-end approach, clients can optimize performance, ensure compliance, and make smarter decisions, backed by real-time data and transparent reporting.
Today, we operate in France, the UK, Singapore, and Hong Kong, driven by the same mission that inspired us from day one: To empower the people behind the machines with smart tools and real autonomy, transforming traditional maintenance into seamless, data-driven operations.
We’re not just maintaining buildings, we're leading the building operation transformation.
