Job Description

Position: - Data Center Professional

This is a 1-year contract role.
Location: Mississauga, ON

Pay rate - $40- $44 P/hr. INC.

We are seeking a highly motivated and skilled Data Center Services Professional to lead work in customer environments and co-locations. The person in this role is responsible for ensuring the reliable installation, maintenance, and operation of optical transport and infrastructure within customer data centers. They thrive on being the interface between the customer and vendors, auditing and maintaining high standards of quality. The ideal candidate expects and maintains high-quality execution from the team across fiber installations, migrations, remediation, break/fix, and remote hands services, utilizing their strong hands‑on technical expertise. This person is able to travel to a non-home market site at a moment’s notice and work there for several weeks at a time up to 25% of the time.

What you will do

The skills you bring

Physical requirements:

• Conduct daily audits of work performed at customer data centers and co-locations and provide immediate feedback to 3PP technicians.
• Interact directly with the customer via their ticketing tools or face-to-face, providing clear and concise reports and updates that promote Ericsson’s value.
• Assist with fiber installation, decommissioning, break/fix, remediation and migration activities across data center optical and transport environments.
• Conduct and/or supervise optical testing and troubleshooting using tools such as optical power meters, stabilized light sources, VFLs, OTDRs, and test sets.
• Deliver services by accurately, interpreting and executing Methods of Procedure (MoPs), engineering documents, vendor documentation, and network diagrams.
• Read and interpret cut sheets and physical network design documents to ensure accurate port connections and cable management.
• Team lead experience.
• Strong command of written and verbal English for customer-facing communications and relationship building.
• Excellent organizational, administrative, and documentation skills using customer applications and/or Microsoft Office suite of tools.
• 3–15 years of experience working in data center operations or a similar technical environment with direct customer interaction.
• Strong hands-on experience with connectorized fiber optic cabling, including single-mode and multi-mode fiber, LC, fan-outs, and structured cabling.
• Demonstrated experience with optical testing and transport troubleshooting.
• Ability to multitask, remain composed under pressure, and adapt in fast-paced, high-availability environments.
• Commitment to safety standards, quality requirements, and operational best practices.
• Ability to lift and move equipment up to 50 lbs.
• Comfortable working at heights and in varying environmental conditions.

DISCLAIMER The above statements are intended to describe the general nature and level of work expected to be performed by workers assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Workers assigned may be required to perform additional job tasks as required by the manager. Additionally, Supplier will be responsible for and will pay for forty (40) hours of training per twelve-month period required for the Work. Each job code includes different assessed levels, and the associated rates follow the rate cards outlined in the MSA. Please submit your best candidates as competitively as possible.

Vacancy Status / Statut du poste

This is an active position currently open for hiring. / Ce poste est activement ouvert au recrutement.
Use of Artificial Intelligence / Utilisation de l'intelligence artificielle

No artificial intelligence (AI) is used in the screening or selection process. All applications are reviewed by our recruitment team. / Aucune intelligence artificielle (IA) n'est utilisée dans le processus de présélection ou de sélection. Toutes les candidatures sont examinées par notre équipe de recrutement.
Equal Opportunity / Égalité des chances

emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background. Hiring decisions are based solely on skills, experience, and qualifications relevant to the role. / emergiTEL s'engage à créer un milieu de travail diversifié et inclusif. Nous accueillons les candidatures de toutes les personnes qualifiées, quel que soit leur parcours. Les décisions d'embauche sont basées uniquement sur les compétences, l'expérience et les qualifications pertinentes pour le poste.