Job Description

Job Title Field Services Supervisor

Reports to: Laboratory Director

Objective: Performs a critical role in scheduling sampling events, creating daily routes for the field services team, and addressing client requests. The role also includes sample collection and performance of field analyses, including pH, Temperature, Total Residual Chlorine, Flow, and Composite setup and breakdown.

This role also includes serving as a point-of-contact for South Carolina upstate area clients and working closely with the project management group to ensure timely response and client satisfaction.

Essential Functions:

• Generate labels and COCs for laboratory work in preparation for field projects.
• Pre-log in samples to LIMS based on the client permits and requests with proposed scope
• Prepare bottle kits for client projects
• Plan sampling schedules and daily routes
• Take phone calls and assist with client requests and scheduling
• Complete and process basic forms, logs, and databases related to field activities

Pay Rate: $24.00/hour

Supervisor Responsibilities: Supervisor responsibilities include oversight of the field services team, including scheduling and coordination with clients for sampling events.

Required Qualifications:

• High school diploma or bachelor’s degree
• Minimum 1 year of experience field services-scheduling experience is a plus
• Basic knowledge of environmental sampling techniques and safety practices
• Positive attitude and willingness to engage with clients to ensure client satisfaction
• Valid driver's license and ability to safely operate a motor vehicle

Knowledge, Skills & Abilities:

• Intermediate skill level in Microsoft Office programs, including Work, Excel, and Outlook
• Excellent written and verbal communication skills, both with internal customers and external vendors
• Professional behavior and appearance.
• Ability to be organized and pay attention to detail
• Ability to prioritize and multi-task, follow up on pending issues, meet deadlines, and work independently

Work Environment: While performing the duties of this job, the employee regularly works in an office setting as well as in the field.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods and the use of hands to finger is common. Hearing and vision within normal ranges is helpful for normal conversations, to receive ordinary information and to prepare or inspect documents.
• While performing the duties of this job, good manual dexterity for the use of common office equipment such as computer terminals, calculator, and copiers is needed. In the field environment, employee may frequently be required to lift, carry, push, or pull. Exertion of up to 50 pounds of force may be occasionally required. The employee is frequently required to stand, walk, and kneel, and must be comfortable working and driving in outdoor environments with varying weather conditions.

Travel: Local, in the Upstate South Carolina area.

Other Duties: Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Alliance reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice.

Key Benefits Include:

1. Medical, Dental, and Vision Insurance

2. Flexible Spending Accounts

3. 401(K) Plan with Competitive Match

4. Continuing Education and Tuition Assistance

5. Employer-Sponsored Disability Benefits

6. Life Insurance

7. Employee Assistance Program (EAP)

8. Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st)

9. Profit Sharing or Individual Bonus Programs

10. Referral Program

11. Per Diem & Paid Travel

12. Employee Discount Hub

EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.