Job Description

Work Flexibility: Field-based

We are looking for a Field Service Engineer in the Western region (Jeddah/Medinah) to join our Technical Service team. This role will mostly be focused on our Medical/Emergency Care portfolio (stretchers, beds, CPR devices, defibrillators, etc.).

What You Will Do

To troubleshoot company products and provide technical support to internal and external customers
To undertake the servicing, repairing and preventive maintenance of company products to the required standards ensuring all related procedures are followed
To undertake the testing of company products and provide fully completed test and service reports
To perform installation, setup and upgrades on company products as required.
To fulfil Service Contracts with planned Preventive Maintenance visits.
To ensure timely follow-up on all tickets / work orders
To work with the appropriate support functions as well as the customers to schedule customer visits
To escalate opportunities and issues, through appropriate channels and stay up to date on compliance and legal aspects related to his / her job on an ongoing basis.

What You Will Need

Required:

Engineering background (Electrical / Electronic or Mechanical Preferred. Biomedical, Telecommunications, accepted)
Fluency in both spoken and written (technical and medical) English and local language
3 years of relevant experience
Strong technical and analytical skills
Strong communication skills
Computer skills / literacy

Preferred:

Basic IP Networking knowledge

Travel Percentage: 90%

About Stryker

Stryker is a global leader in medical technologies and, together with our customers, we are driven to make healthcare better. We offer innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. More information is available at stryker.com and careers.stryker.com.

Facts:

● 2024 Sales: $22.6 billion

● Industry: Medical Instruments & Supplies

● Employees: 53,000 worldwide

● 40 years of sales growth leading up to 2020

● 44+ Manufacturing and R&D Locations Worldwide

● $1.5 billion spent on research and development in 2024

● ~14,200 patents owned globally in 2024

● Products sold in ~75 countries

● Fortune 500 Company

● 7 consecutive years as one of Fortune's World's Best Workplaces

Stryker’s social media community guidelines: https://www.stryker.com/content/m/legal/social-media-community-guidelines/en/index.html

Notice Regarding Employee Conduct on Facebook/LinkedIn

Meta/LinkedIn does not permit employers to verify or validate “employees” in the (META: “Works at” LinkedIn: “Experience”) section of users’ profiles. Please be aware that the views expressed by individuals on their personal accounts and do not necessarily represent the views of our company. If you encounter any issues with a person claiming to be our employee, we recommend using the “Report Profile” feature. If you’d like to report concerns to our Ethics Hotline, you may do so at: https://app.convercent.com/en-us/LandingPage/b6bb4e84-9fcb-ea11-a974-000d3ab9f296

Industry

Manufacturing & Production

Company Size

10,000+ employees

Headquarters

Kalamazoo, MI

Year Founded

Unknown

Website

stryker.com

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