Job Description

Field Service Technician WF Flexo - G C&L (Chennai)

BIN - Bobst India Pvt Ltd.

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• Provide service and customer support during field visits or dispatches.
• Attend onsite installation, start-up, repair, maintenance & test tasks independently.
• Diagnose errors or technical problems & determine proper solutions.
• Produce timely and detailed service reports, time sheets and travel claims.
• Handling Special projects as assigned.
• Ensure customers satisfaction, Build positive relationship with customers.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Cooperate with technical team & share information across the organization.
• Spare parts identification.
• Follow company’s filed procedures & protocols.
• Must be Willing to learn Mechanical also.
• Good knowledge in Industrial Automation Products like Drives, PLC, SCADA from major suppliers like Siemens & Rexroth.
• Experience of 5-7 years in handling technical service profile
• Interpersonal Skills.
• Written and Verbal Communication Skills
• Product Knowledge and Technical Skills of servicing flexible packaging machines
• Analytical and detail-oriented with excellent troubleshooting and problem-solving abilities.
• Computer skills and proficiency with word processing and spreadsheet.
• Willing to travel at short notice and comfortable with extended periods of stay at site.
• Diploma in Electrical/Electronic Engineering or Graduate Degree in Electrical / Electronic Engineering
• Should be fluent with local language

For more than 130 years, and over 50 countries, BOBST has always been at the forefront of innovation and we want to accelerate connectivity, digitalization, automation and sustainability to make packaging better than ever.

BOBST is one of the world’s leading suppliers of equipment and services to packaging and label manufacturers in the folding carton, corrugated board and flexible materials industries. Join our highly qualified staff and together, let’s shape the future of the packaging world.

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