Job Description

Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries.

About the roleAs a Field Service Technician, you will provide technical assistance and hands-on training to installers on the installation and commissioning of our cutting-edge products. You’ll work closely with end-users, troubleshooting advanced issues, and performing repairs on legacy systems, particularly focusing on energy storage. This role requires strong organisational skills, autonomy, and the ability to thrive in diverse working environments. You will be part of the Western Europe team and will be reporting to a team leader based in the Netherlands. A Service Coordinator will handle your planning and scheduling with a minimum of two weeks' lead time. You must reside in the Netherlands to perform this role.

What you will be doing

• Perform on-site repairs: Support installers with diagnosing and resolving technical issues, focusing on Enphase Storage and Energy Management Systems. Conduct component replacements and verify system performance to maintain optimal operation.
• Manage maintenance and repairs: Perform preventive and corrective maintenance on solar and storage systems. Inspect for potential issues, execute necessary repairs, and document actions taken to ensure system reliability.
• Travel for service calls: Travel to customer locations to perform service, with your schedule managed by our coordinator, ensuring timely repairs and installations. Extensive travelling is expected on regular basis. Typical work week involves leaving home on Monday and returning Thursday or Friday.
• Collaborate with cross-functional teams: Work with Customer Support, Field Applications Engineers and other technicians to resolve complex issues and deliver the best solutions for customers.
• Document service activities: Maintain accurate records of all repairs, installations, and service actions in internal systems for clear case tracking and communication. Must complete site visit reports (on Salesforce) straight after the site visit.  
• Ensure safety and compliance: Follow local electrical codes and safety standards while adhering to Enphase’s internal quality protocols, ensuring all systems meet performance and safety benchmarks.
• Stay updated on industry trends: Continuously expand your knowledge of solar technology and energy storage, applying the latest developments to provide up-to-date service and guidance.

What you bring

• Experience: A minimum of 2 years of relevant experience as an electrician and/or a PV and energy storage installer.
• Education: A bachelor’s degree or equivalent work experience is preferred.
• Certification: Certified (or able to acquire certification) to install electrical storage systems in the country, with valid electrical credentials in the country of operation.
• Language skills: Fluency in English (B2 level minimum) and high proficiency in Dutch (C1 level).
• Organizational skills: Strong attention to detail, time management, and self-organization, especially while travelling.
• Communication: Excellent verbal and written communication skills, with the ability to interact with a range of stakeholders, including customers and installers.
• Flexibility: Willingness to work flexible hours to accommodate customer and installer needs.
• Professionalism: Represent Enphase with a professional demeanour, acting as a trusted ambassador for the company in all customer-facing interactions.

What we offer

• Challenging role in a growing industry: Join a rapidly growing, international company at the forefront of the photovoltaic industry.
• Competitive compensation & benefits: Enjoy a competitive salary, quarterly performance bonuses, company stock shares, 30 days (+ public holidays) and other benefits.
• Collaborative work environment: Work in a vibrant, multicultural team alongside colleagues from various countries.
• Training & professional development: Begin with comprehensive training and benefit from ongoing professional development opportunities.
• Career growth: We offer opportunities for advancement, with pathways into different roles or leadership positions as you grow within the company.

If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase! Please submit all resumes in English.