WiZiX Technology Group, Inc

Field Service Technician (Oakland)

WiZiX Technology Group, Inc  •  Pleasanton, CA / San Jose, CA (Onsite)  •  2 months ago
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Job Description

If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians.

WiZiX Technology Group - Field Service Technician

We are looking for a qualified candidate responsible for a full range of repairs and service procedures on copiers/printers. Good communication skills, a valid driver’s license with a clean DMV record, and stable work history with verifiable references are required. Some lifting necessary.

Job Responsibilities:

  • Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
  • Providing high-quality technical support to our customer base
  • Communicating with customers to ensure satisfaction
  • Developing options to solve unusual problems
  • Managing time, resources and territorial considerations

Qualifications:

  • Mechanical and Electrical Mindset
  • IT literate
  • Experience and training with Toshiba, Ricoh, Savin, Kyocera, Brother, Lexmark, and other manufacturers is desired
  • Production experience is a plus
  • Strong computer knowledge

We promote a culture of growth and believe that each employee can make a difference—no matter your role or level of experience.

Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals.

Among our company goals, we aim to be a long-term employer. That means providing our team with the training and certification they need to keep up with the fast-changing technology our office machines, devices and software employ.

About WiZiX:

WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.

WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.

At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.

WiZiX Technology Group, Inc

About WiZiX Technology Group, Inc

ABOUT US

WiZiX’s mission is to create a culture where exceeding expectations is the standard, ensuring exceptional service, supplies, response, and support so that office technology is made EASY for everyone!

We offer a comprehensive suite of easy to implement office technology solutions, sure to solve the needs of any business or office… including copiers, printers, scanners, phone systems, EV charging, document management, Wide-Formats, and many more.

WHERE WE ARE

Headquartered in Roseville (broader Sacramento) with regional branches in Fairfield, Fresno, Reno, Rohnert Park, and San Jose, find us servicing your region across Northern & Central California and Northern Nevada.

COMMUNITY INVOLVEMENTS

Rotary Clubs: Arden Arcade Rotary Club • Reno Rotary Club • Rotary Club of Rohnert Park

Chambers of Commerce: Citrus Heights • Natomas • Roseville Area • Reno

Other involvements: Blue Line Arts of Roseville • First Tee of Greater Sacramento • Lincoln Potters • Our Lady of Assumption School Golf Tournament

FEATURED PARTNERSHIPS

WiZiX is the Official Copier and Printer provider of the Sacramento River Cats (2024-2026 seasons).

WiZiX is the Official Copier and Printer provider of the Fresno Grizzlies (2024-2027 seasons).

RECOGNITION

• Recognized in the top tier (top 50) of certified resellers

- 2022 Toshiba ProMaster Service Award (2018-2022)

• 2025 PLATINUM Kyocera Dealer Status (an upgrade from GOLD Kyocera Status 2022-2024)

• 2023-2024 Top 50 Fastest Growing Businesses — Sac Biz Journal

• 2024 Elite Dealer of the Year — ENX (2018-2024)

• 2024 US Bank Office Equipment Vendor Service Platinum Dealer (2022-2024)

• 2024 Platinum Dealer Award — LEAF Financial (2022-2024)

• 2022 Brother Elite Dealer Partner

Industry
Retail & Ecommerce
Company Size
51-200 employees
Headquarters
Roseville, California
Year Founded
2017
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