Job Description

General information

Entity

With a revenue of over €_8.3 billion, access to 45 of the 54 countries on the continent, and near to 23,100 employees, we are a key player in mobility, infrastructure and energy, healthcare and, consumer goods,.
The Group partners with leading international brands and covers the entire value chain – imports, production and distribution– in line with the best international standards, drawing on over 170 years of hands-on knowledge and local expertise.
We pursue a twofold strategy, focusing on manufacturing to promote local production, and distribution through its distribution network, Africa's largest, to offer tailored, affordable products and services to people across the continent.

With Africa For Africa

More information: www.cfaogroup.com

Reference number

2026-3605

Profile

Technical & Services - Technical & Services - Parts & Service Assistant

Position title

Field Service Technician M/F

Contract

Unlimited-term contract

Contractual hours

Full-time

Mission description

The purpose of this position is to maintain, service, repair and replace batteries, battery chargers and related equipment, systems and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met.

Profile

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance areas satisfactorily. This list of key performance areas a summary of critical outcomes and is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:

• Maintaining and servicing of batteries, battery chargers and related equipment, systems and products to specified standards and according to set procedures by delivering quality service / maintenance
• Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
• Maintain batteries and chargers and operational data / history by updating and timeously communicating information that must go on record.
• Promote service / maintenance programs.
• Obtain correct battery readings in order to diagnose problems and maintain the life cycle of the batteries.
• Ensure warranty of battery and charger is in line with OEM.
• Perform standby duties and work extended hours when required.
• Communication held to highest standards
• Ensure OHSACT requirements are met in all actions
• Ensure training requirements met

Job location

Job location

Africa, South Africa

Location

62 Maple Road, Pomona, Kempton Park

Applicant criteria

Education level

2 - Certificate

Experience level

1 to 3 years