Job Description

Title: Field Service Technician
Type: FTE, Hourly Non-Exempt
Location: Home based in Northern Illinois
Note: 100% Travel Monday-Friday, some weekends. Expenses covered. Paid overtime.

Responsible for providing field service and support including troubleshooting, repair, installation, maintenance, and training on various types of industrial automation equipment. Service & support activities will be performed both on-site at a customer’s facility or in-house at a company-owned location. This position is up to 100% travel within the region.

Requirements

• Minimum 5+ years of field service experience
• Minimum 4+ years electrical troubleshooting experience (highly preferred)
• Minimum of a High School diploma or GED; Associates or Technical Certifications preferred
• Experience with in-field installation and start-up of intermediate to advanced level mfg. equipment
• Knowledge of system preventative maintenance on intermediate to advanced level manufacturing equipment
• Ability to read and interpret electrical and mechanical prints
• Ability to successfully complete start-up and debug on basic to intermediate level system
• Basic knowledge of one of the following robotic processes is required: GMAW or Plasma cutting
• Safety System, Network, and Fieldbus Programming/ troubleshooting experience – preferred
• Hydraulic/ Pneumatic/ Lubrication system troubleshooting experience – preferred
• Robot Programming experience, Fanuc and/or ABB – preferred
• Machine programming (PLC/HMI) experience – preferred
• Record of positive customer feedback

Responsibilities

• Ability to travel regionally up to 100%, including occasional weekends as needed
• Provide technical support, solve problems, testing, training, installs and maintenance
• Deliver a consistent, positive, and exceptional customer service experience
• Work environment may be individually focused or working with a team
• Industrial troubleshooting in electrical, mechanical, PLC, HMI, robot programming, networks and Fieldbus
• Take initiative to meet challenging project timelines and budgets
• Ability to support all aspects of equipment install (rigging, alignment, wiring, startup, etc.)
• Complete all work -elated documentation with the customer while onsite
• Assist in any other activities that help to support ongoing strategies