Job Description

Job DetailsJob Location: Technical Service Representative (TSR) - Ogden, UTSalary Range: $20.00 - $22.00 Hourly
Join Our Team as a Technical Service Representative (TSR)!
At Customer Engineering Services, LLC (CES), we deliver exceptional technical services, including installation, maintenance, on-site repairs, and operator training for clients nationwide.
We are seeking a Technical Service Representative (TSR) to provide top-notch technical support for assigned equipment within a geographical territory. This role combines autonomy, variety, and the opportunity to make a meaningful impact every day.
Why Join CES?
We offer a comprehensive benefits package and perks to support your success:
Paid Time Off: Includes vacation, sick time, and paid national holidays.
Comprehensive Insurance: Health, dental, and vision coverage.
Company-Paid Benefits: Short-Term/Long-Term Disability and Life Insurance.
Future Planning: 401(k) plan with company matching.
Tools for Success: Company-provided vehicle, tool kit, cell phone, laptop, and credit card.
Competitive Salary: Rewarding you for your skills and dedication.
What You’ll Do
As a TSR, you’ll ensure customer satisfaction through:
Problem-Solving: Diagnose and repair equipment issues using technical and mechanical skills
Equipment Management: Install, update, and remove equipment as needed
Customer Support: Build strong relationships with customers and client personnel
Training: Provide informal training to enhance machine performance
Reporting: Complete accurate and timely reporting on all service activities
Collaboration: Work with internal teams to ensure seamless service delivery
Adaptability: Tackle daily task changes, long-distance travel, and occasional overnight stays
QualificationsWhat We’re Looking For
We’re searching for candidates with:
Education: High School Diploma or GED
Experience: Formal technical training or 1-3 years of experience with electromechanical equipment preferred
Technical Aptitude: Comfort with tools, troubleshooting, and using technology
Customer Service Skills: Strong interpersonal and communication abilities
Independence: Self-motivation and ability to work autonomously
Flexibility: Willingness to travel long distances and adjust to changing schedules
Driver’s License: A valid license with a clean motor vehicle record
Working Conditions
Extensive driving within a geographical territory.
Occasional overnight travel and weekend work may be required.
Physical demands, including lifting up to 50 pounds and working in confined spaces.
Why CES?
CES is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants and do not discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
Take the Next Step!
Are you ready to join a team that values your skills and dedication? Apply today and visit our website @ cesservice.com, and become an essential part of what works at CES!