Job Description

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.

Smiths Detection, is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Opportunity

• Opportunity to join the Service team as a Field Service Technician, delivering high-quality technical support to customers. Valid driving licence (must-have)
• Ideal for a hands-on professional who enjoys working independently while contributing to a collaborative team environment.
• Exposure to diverse work environments including customer sites such as airports, correctional facilities, and other operational settings.

What you will be doing

• Perform installation, training, repair, and maintenance of equipment to ensure high customer satisfaction
• Comply with all Health, Safety, and Environmental policies and company standards
• Collaborate with Shift Leads to review equipment performance and assist with reporting
• Maintain tools and testing equipment, ensuring proper calibration and functionality
• Provide technical support to customers and service teams as required
• Support ad-hoc tasks, project work, and overseas assignments when needed
• Maintain clear and professional communication with customers and internal teams
• Exercise cost awareness and optimise resource usage
• Carry out additional duties as assigned, ensuring operational efficiency and service qualit

Qualifications

What you’ll bring:

• Diploma or equivalent technical qualification in Electrical, Electronics, IT, Hydraulics, or Air-Conditioning Systems (Higher Nitec with experience also considered)
• 2–3 years of experience in troubleshooting and field repair of electrical/electronic systems
• Strong technical aptitude with hands-on problem-solving ability
• Excellent communication skills with a strong customer service mindset
• Ability to work independently and collaboratively within a team
• Well-organised, reliable, and able to multitask in fast-paced environments
• Physically and mentally fit with the ability to work in demanding environments
• High level of accountability, professionalism, and initiative

Nice to have:

• Experience working in field service or customer-site environments
• Exposure to working in high-security or regulated locations
• Experience supporting overseas projects or multi-site operations
• Strong sense of urgency, positive attitude, and adaptability under pressure

Additional Information

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.